FlatFairReviews of la.flatfair.com

Beautiful bedroom set, only complaint is the ridiculously expensive shipping and you have to unload it from the semi yourself.

I received some defective merchandise. Their process for returns was challenging. They may have answered my e-mails within the next business day but it took weeks for the company to coordinate picking up the merchandise. They lost my business.

This company has beautiful items but shipping isn't so great,be prepared to spend majority of your money on shipping, I'd order from this company monthly or weekly if shipping cost was lower.

I haven't bought anything from FlatFair, but they emailed me asking for a review. I saved a headboard to a wishlist and reviewed their bed collection extensively. I am very determined when I want to buy new furniture so I probably looked online and in a few local stores for a month before deciding. I found Flatfare's products and prices to be pretty similar to other sites, so I'd only consider buying a piece from them in the future if they had something uniquely sold here, or a really good deal.

I purchased this bad because it was a perfect fit for what I needed for my daughter's room. The room is small, but we wanted to be able to have plenty of space when friends or family stayed overnight. The bed looks very nice once assembled and seems to be of good quality wood. Unfortunately, I was not happy with the shipping company at all. They delivered the bed with 3 damaged boxes. The driver opened the damaged boxes in my driveway so that we could be sure the pieces inside were not damaged. Fortunately, everything was fine except for a small scratch that was on the inside. However, he then got back in his truck to leave. I asked him if they were taking the pallet or anything with them. I understand that curbside service does not include taking away the boxes, however he opened everything all over my driveway and porch and literally pulled out with the packaging blowing across my yard and told me that was my problem now and left. I live in a very rural area, therefore I order a lot of items online. The other companies that I have dealt with previously have been much more professional and ten times more courteous. I realize this is not flatfair's fault, but they may want to survey their customers about their shipping companies. Overall, it was a good experience. Just a note to those looking at this bad, it takes a lot of time to put together, but the instructions are very thorough. Just be sure not to lose any of your Hardware because they give you the exact number of pieces to assemble. Therefore, if you drop a bolt and it falls in your air conditioning register, you cannot put the bed together without fishing it out. LOL

I loved the costumer service but my table is damage on the side. I felt it would have been a hassle to try and exchange it so i will somehow have to get it repaired

Bought a game table. Looks beautiful but first time I turned top over to use it as a card table discovered it was warped. Gave me a discount, but still have a warped top.

My item was back ordered and during the time the bed went back on sale, but when I asked if I could get the $60 difference back I was told no. Even though I had the option to cancel or wait for my item. I'm not sure why they couldn't do that for a customer that they were going to keep waiting for a month. Anyway, I was given notice that my bed wouldn't take a month after all, but only a week. Two and a half weeks later I got my kids' bed. The shipping company they use is less than desirable. Their drivers must not be very experienced because they couldn't back down a round to deliver my item, nor even attempt it so I had to drive an hour away to go pick up my own item. What a waste for me. I probably wouldn't order a large item from the again.