FlatFairReviews of la.flatfair.com

Would give 0 stars if possible. Sham of a company with horrible customer service. DO NOT USE.Their customer service does not exist at all.I called several times and every time I called customer service wasn't available and I was sent to the answering machine I left a few messages and sent emails!no one gets back to me. I ordered 6 dining chairs on August 20. Haven’t get any confirmation or anything From this company! I really need dose chairs we have family gathering up coming weekend.I decided to call them again this morning,hopping someone will answer . Surprisingly “Mike”answered the phone (after 10 days when I was waiting for my order) saying my order canceled because they don’t have doses chairs anymore .(why it’s still on your website )This stupid company even They didn’t bother them to call me telling me this B.S !! I just have to find out this way . Wasting time and money .Do not use them.FYI my order #2000001239

Very unprofessional people I purchased the Coffee table and 2 side table they came in the boxes ensembled. Delivery person told me to sign the paperwork that I received the item. If any one is planning to buy form them open the boxes and make sure pieces are not damage mine was now they are not even replacing the damage pieces. They says I sign the paperwork so they are not going to do any thing.. so be careful when you purchase from this site they can send you the damage merchandise and not return your money. I am not going to buy again from they and I don’t recommend this site to any one.

There is no customer service support for this sight. Have had an incredibly difficult time getting ahold of someone who works for flatfair!

I wished I had read all these bad reviews before buying from these clowns. DO NOT BUY FROM THEM. All these bad reviews are true!

We bought a day bed for my 3yr old last year. It came with a series of broken board and missing parts and it took nearly two months to get those replaced or shipped. Now, not even a year later, the bed is falling apart. Cracks, splits, and wear makes this bed a danger to use, even for my daughter who barely weighs 30lbs. In contrast, we bought a nearly identical bed from another company the year prior. It is still in quality condition and has endured far more use and wear by my older daughter. When contacting the company, they argue the point, dismiss the danger, and outright refuse to own up to their product. In one instance, they directed us to the supplier, who told us they don't deal with the general public, only the sellers. We've gotten nowhere with this problem. If anyone else has encountered this as well, I suggest submitting a report with the Better Business Bureau and the Consumer Product Safety Commission.

I really don’t like bashing on a company or giving them bad review because, I have a company of my own and I know how a bad review does to one. I purchased a very expensive bedroom set from this website and I honestly got a pretty good deal on it. I received my product last week and what I got and what I thought I was going to get were 2 different things. I contacted them to get a full refund and a return but they are trying to hold 25% of the products worth and I have to pay for shipping that’s about $1500 that I am throwing away for something that is not in my control. I have been trying to get help from this company for couple of days now and no luck. No phone calls are being answered and no emails are being replied.

Before you buy anything from them . you should check out their return policy. I bought 8 bar chairs but wrong size high You need pay 25% restocking fee $544x25%=$136. Shipping charges $269 plus return shipping charge $269. So total amount is $136+$269+$269=$674. We will refund you $139=$813-$674. Their policy mean you paid triple shipping Fk off no return .

I am still waiting for them to send my order that arrived broken or a refund. DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!!!