Laura S.
Fast service
Placed an order and within a couple of days received it. No hassle, and fast service.
Your pet is an important member of your family and deserves the best care. At KV Supply you'll find a great selection of dog supplies, cat supplies, horse supplies and more. We're dedicated to helping your pet live a happy and healthy life.
KV Supply (kvsupply.com) has 3,567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Laura S.
Placed an order and within a couple of days received it. No hassle, and fast service.
Reita
This was my first order and I was impressed with how quickly it was processed and mailed. Thanks!
SUSAN R C.
KV has the products that I use. Every so often I get KV bucks which helps. I receive items fast and in good condition. I am upset because KV will not let UPS leave package at the door if I am not home. I have to pick it up at a UPS office. Every thing else that I order is left at my door from UPS, Fed Ex, USPS. Many years ago a package from KV disappeared. It was never delivered by UPS. The tracking said it had arrived a 10? am. I was home and I have 2 large dogs that bark if anyone is near my front door. No one came near my door that day. I am thinking of using another dog catalog so I won't have to bother going out to get my package.
J. H.
I need antibiotics for my elderly cat. KV quickly contacted my vet for approval and got the prescription to me within 2 days. My cat needed the Rx quickly, KV had the correct Rx, contacted my vet in NH to verify the Rx, and the price was less than half of what I would have paid if I had purchased through a vet's office. Great service! Great price! Very appreciated!
Naomi
I ordered a prescription drug for my dog, and KV was great. They called my vet to confirm the Rx, followed up a couple days later when they hadn't heard back from the vet, and then called me to inform me of the status. As soon as they received the go-ahead from the vet, they processed my order immediately and I received it a few days later. I will absolutely continue using KV in the future!
clark H.
After you confirm an order and the order has not shipped 5-days later, you should notify the customer as to the problem preventing the order to ship. Had I know my vet had not responded, I would have contacted my vet immediately. After I called you to inquire on the status of the order and was advised, I immediately called my vet. They said that on the date you said you faxed the request, their fax machine was having a lot of issues - this they did not receive your request. I cannot imagine what if anything you would have done, as my call to the vet resulted in you res-ending your request and the vet responded next day. Keeping your customer informed and updated is core to excellent customer service.
Becky A.
I use KV Supply mainly for ordering Heartgard for my dogs. They make the process so easy! I love that they fax my vet for the prescription. Almost every time I've ordered, the process has been completed on the day of my order and our Heartgard is shipped the same day. I've only had to talk to customer service twice in the roughly 7 years I've been ordering from them and both agents I spoke to were incredibly friendly, helpful and respectful. I highly recommend KV Supply!
Dick S.
Great price & friendly service. Very quick shipments.