Chris R.
Excellent Service
Excellent Customer Service and fast delivery.
Your pet is an important member of your family and deserves the best care. At KV Supply you'll find a great selection of dog supplies, cat supplies, horse supplies and more. We're dedicated to helping your pet live a happy and healthy life.
KV Supply (kvsupply.com) has 3,567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Chris R.
Excellent Customer Service and fast delivery.
Sandy R.
ordering is easy...provide KV with your vet's fax # and they do the rest. They verify your pet with your vet, and then ship Heartguard very quickly! Truly respect and love this company. If they can't get through to your vet, they email you and let you know the status. Very respected vet supply company!
3 kids, 2 dogs, & 1 C.
Don't even bother looking anywhere else. Every prescription, vitamin, and topical, that I have given to my pets (dogs & cats) over the past 6 years has come from KVVET. I've been a customer so long that I still refer to it by its old name (KVVET). Not only are they the best price BY FAR, but they are very proactive. One time I hurriedly ordered Heartgard and they contacted me to see if I really meant Heartgard PLUS (as I had ordered that in the past). Whew! So glad they had my back on that one! Prescriptions are easy to get filled and delivery is quick. I often compare vet prices and other web prices versus KV SUPPLY. KV SUPPLY is always the best. Like I said, don't go anywhere else!!
Jan M.
I have always had a good experience with KVSupply. They get my order to me in a timely manner and if I need to return something there is no problem.
Wendy L.
Updating my original review from 1 star to 4 stars, due to the great customer service I received from KV Supply. KV Supply responded quickly to my request and resolved the issue to my satisfaction, and I believe them when they say that they did not intentionally hide the fact that the treats were made in China. I appreciate businesses who take care of their customers, and so I will continue to purchase from KV Supply in the future. Kudos to the KV Supply customer service team! Hopefully the website team will take my feedback and post pictures of the back of each product whenever they post pictures of the front. :) **** I trusted KV Supply to sell high-quality products for dogs, so imagine my horror when I received the N-Bone Quado dental chew products and saw that they are Made In China! KV Supply only shows the front of the product package, so there was no way for me to know that these are not made in the US (or any other trustworthy country). With all the unexplained pet deaths associated with China treats, I cannot believe that I spent my hard-earned money on China-made treats via KV Supply's website. I expect pet supply companies to filter through all the bad pet products, but apparently my trust in KV Supply was mis-placed...I will never support a business that purposely hides the fact that treats are made in China. KV Supply, don't just post pictures of the front of the package, please show the back as well so the consumer can see that these treats are from China, and therefore knowledgeable, concerned pet parents such as myself do not throw money down the drain on China-made treats. These 8(!) N-Bone packages are going straight to the trash where they belong, as I don't believe any dog should eat China-made treats and risk their health.
Response from KV SupplyFeb 23, 2015
Thank you for your review with Trust pilot. Customer feedback is very important to us. I assure you we were not trying to hide anything from any of our customers. In our search area, if you type in USA our products that are stamped on their packages USA will come up in your search. If you ever have questions about a product you should call or email us and we will be happy to let whomever know whatever information we have. I believe you had sent us an email regarding a refund. Please check your emails for our response. Please let us know if you have any other questions or concerns. KV Supply
Cory
This is the First time ordering from here, I must say the Service is great and very fast, I will be shopping here again
Robert K.
Have ordered from KV Supply for years now. Their prices with shipping are better than you'll find on Amazon and their service is always excellent. A happy customer.
Elizabeth B.
I have used KV Pets for years. I started with a monthly phone order and eventually went on to online orders. I am very satisfied with everything about KV Pets from their customer support to their catalogs. Shipping is prompt and timely. The website now shows how many items of one product are in stock so there are no more incidents concerning back orders or out of stock items.