Kally
Great Customer service
This company makes it very easy to do business with. Easy returns and exchanges.
Response from KURU FootwearOct 25, 2024
Thank you for your feedback! We are happy we could help

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kally
This company makes it very easy to do business with. Easy returns and exchanges.
Response from KURU FootwearOct 25, 2024
Thank you for your feedback! We are happy we could help
Jinny
Very friendly and helpful.
Response from KURU FootwearOct 24, 2024
We are happy to help! Thanks for choosing KURU!
Sonya R.
foot pain every day for years until I tried the Quantum 2 about 6 months ago. They changed my feet and my life. I can do my job (retail on cement floors) without excruciating pain from plantar fasciitis, bad knees and a bad back. they are well worth the price! If you have ever paid for custom orthotics, you know. Get you some KURU'S your feet will thank you!!
Response from KURU FootwearOct 24, 2024
This is amazing! I'm so happy to hear that KURU has been a part of your improved quality of life. Thank you for giving us a shot and sharing your feedback.
V
Excellent ongoing communication and customer service. Kuru is top notch to deal with!
Response from KURU FootwearOct 23, 2024
Thank you so much for giving KURU Shoes a shot and for sharing your experience!
Steven B.
Kuru Shoes stand behind their shoes and have a no nonsense, consumer friendly return policy. When I bought two different styles of sneakers in identical sizes and one didn’t fit, KURU quickly and easily, for me, processed my return and refund. With this kind of follow-thru by KURU, I immediately ordered another pair of the ones that fit perfectly, in a different color. Thanks KURU!!
Response from KURU FootwearOct 22, 2024
I'm sorry that they didn't fit on the first try! But I'm so happy we were able to quickly help you get a pair that was perfect. Thank you so much for giving our shoes a shot and sharing your experience.
Jane V.
The shoes that were purchased will be worn by my granddaughter in an operating room. Your website sold these shoes. The nonslip properties are important in a setting such as this. Thank you for the great descriptions of the Shift shoe.
Response from KURU FootwearOct 22, 2024
That's amazing! We hope your granddaughter loves the shoes. Thank you for choosing KURU!
Tim C.
Emily in customer service is great Resolved the problem that I had caused with my order on minutes. Great customer service
Response from KURU FootwearOct 21, 2024
Emily really is great! Thank you so much for giving KURU shoes a shot!
Rachel F.
I was a bit disappointed that my insoles had worn out quicker than expected. The associate I spoke with was able to send me a new pair of insoles!
Response from KURU FootwearOct 21, 2024
Yes! We offer free insole replacement whenever you need them. I'm so happy you were able to get those quickly. Thank you so much for choosing KURU!