Electra S.
She listens and helped me with the…
She listens and helped me with the problem.
Response from KURU FootwearNov 4, 2024
This is wonderful to hear! Thank you for sharing your expeirnece and for being a part of the KURU family!

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Electra S.
She listens and helped me with the problem.
Response from KURU FootwearNov 4, 2024
This is wonderful to hear! Thank you for sharing your expeirnece and for being a part of the KURU family!
Ahmed B.
Their shoes are very comfortable and suitable
Response from KURU FootwearNov 4, 2024
I'm so happy that your shoes are comfortable for you! Thank you for being the best part of KURU and sharing your feedback!
Corneliu D.
Maybe the chosen shoe wasn't for me the the whole experience was great
Response from KURU FootwearNov 4, 2024
I'm so sorry that the first try wasn't the right shoe, but I'm very happy to hear that your experience was great! We'd love the opportunity to help you find the right shoe for you.
Barbara B.
Very fast response and informative.
Response from KURU FootwearNov 4, 2024
Thank you for choosing KURU! I'm happy we could help quickly!
customer
Email contact went above and beyond to help me with my return. Apologized for phone difficulty, responded quickly and gave me return code. Exceeded my expectations.
Response from KURU FootwearNov 4, 2024
I'm sorry that the shoes didn't work out for you, but I'm very happy we were able to help you get your return processed. Thanks for giving KURU shoes a shot!
Dennis B.
I did not use the shoes till after the return date had passed and found out they were too small and not wide enough. They worked with me and I returned the shoes and very happy with there customer service
Response from KURU FootwearNov 5, 2024
Oh man! I'm so sorry that your shoes weren't quite right! Yes, it's good advice to try the shoes right away, even if you don't intend to wear them immediately. With that said, we do want you to be happy with your experience and purchase. I've sent an email to you directly so that we can work together to find a solution. Please check your inbox.
Bruce S.
Perfect guidance
Response from KURU FootwearNov 4, 2024
Thanks for your feedback! We're happy that you received the perfect help!
Karen H.
I have been wearing only Kuru shoes for years now. The quality is unparalleled! The Quantum is simply superb and has been fantastic for mitigating knee pain when walking my dogs. I appreciate the attention to detail and fun styles. Kuru shoes sell out quickly … if you see a style and color in your size, don’t hesitate!
Response from KURU FootwearOct 31, 2024
Thank you for being a loyal KURU customer! We're thrilled to hear that the Quantum has been a fantastic support, especially for staying active with your precious fur babies. It’s wonderful knowing our shoes are helping keep knee pain at bay while you enjoy those moments with them. Your advice is spot-on—our styles do go fast, so we're glad you've been able to snag some favorites! Thanks for sharing your experience, and we hope you and your pups enjoy many more comfortable walks together! 🐾