KURU FootwearReviews of kurufootwear.com

I purchased a pair of shoes for a Christmas present a week prior to Christmas. I live just 35 miles away from there store. I paid $30.00 dollars for express shipping its been 6 days almost and I haven't received any shoes. I called there number and I got an error message. currently researching to see if this is a scam. If it is a real company, there marketing is terrible. Shoe does not show up anywhere, but this site. poor customer service if this is even a real company. buyer beware as of now. many people have good ideas and products, but because of poor business models, marketing, and shady service they never reach there potential. If I stand corrected I will remove this rating and apologize. But I am so sick and tired of poor service, some how companies act as if we owe them and they deserve our money. They get our money and then you have to follow up to make sure your order is delivered. Service is so bad these days and employees so hit and miss, that its almost fraudulent in some ways. I just also saw that they have 51% one star ratings. Company is probably on its outs. If not out right fraudulent. Not sure how they can overcome such a bad image. Specially when they are not willing to spend money on marketing.

Absolutely awful experience. First off, they employ deceptive tricks to get you to purchase their shipping insurance product. It was preselected to opt out rather than opt in and was in no way apparent that the selection was preselected. The cost was only $6 but it feels very unethical the way they handle it. If they feel like it is such a benefit to customers than build it into your price or make it opt in only and you’ll see how few customers truly value this option. Second, it wasn’t until several days after my order was placed did they tell me my selection was unavailable leaving me to scramble for an alternative. Very unsatisfied with this company.

Kurucanada.com is a fraudulent website. Do not purchase from them. I made the mistake of purchasing a pair of shoes and immediately was suspicious so I reached out to Kuru in the USA and they told me they are not affiliated with this Canadian website and to contact my credit card company asap!!!

I made an order in November, the shipment seems to have been lost, I have emailed multiple times, I called and I text(as they suggested on their website) No response, No shoes, No refund. DO NOT BUY FROM HERE

Avoid doing business with this company. Although they advertise free returns for 45 days, since my $165 shoes were discounted by $10 ( to $155) they were classified as “last chance Final sale” and ineligible for a refund when they did not fit. Although I read the return policy, I was unaware that a paltry $10 discount negated any hope of a return. I think this is a very shady way of doing business.

I just spent $136 for shoes I cannot return because they were on sale. They don't support me well, but I'm stuck with them. The $47 Clark's loafers I bought from JCPenney are more supportive than these shoes. I'm really unhappy with kuru. UPDATE: I was permitted to return the shoes, after raising a fuss. That's exhausting. And if the pollicy is no returns, why doesn't it say that IN BOLD LETTERS SO PEOPLE KNOW THAT BEFORE HAND!

Package lost. Transferred three times to finally be told that I’d have to file a claim with UPS which could take 1 - 7 days as they considered the package lost (already had been waiting for delivery for 2 weeks at this point). Asked for expedited pair of slippers to be sent in place of lost package and was told this was not possible. Again redirected to UPS for claim filing. Went ahead and disputed charge with my credit card company. Will never buy from Kuru again.

The size of the KURU shoe is much smaller than Rockport or New Balance shoes. Kuru would not exchange or refund the purchase . This is a terrible company to do business with.