Larry C.
She was extremely helpful
She was extremely helpful
Response from KURU FootwearDec 6, 2024
I'm happy to hear you were able to get the service you deserve!

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 776 reviews with 5 stars · Clear filters
Larry C.
She was extremely helpful
Response from KURU FootwearDec 6, 2024
I'm happy to hear you were able to get the service you deserve!
Helen G.
Kuru shoes do exactly what they claim to do- they eliminate foot, knee and hip pain!
Response from KURU FootwearDec 6, 2024
I'm so happy to hear that your shoes have helped you get relief and improve your quality of life!
CJ
I own five pairs of Kurus, with the sixth currently on its way, all which have made my feet happy for the most part. However my most recent pair the Motion Ridge, had a flaw I felt they needed to know about. They are only a couple months old and the soles are wearing thing within already. I wanted them to know a more durable sole would benefit the otherwise very comfortable stable hiker. They were super prompt in a reply and have given me a credit towards another pair of shoes, wow ! I was not looking for or expecting that but goes to show they have a great customer service team standing behind their products! I am an active 60yr old female whom has suffered with plantar fasciitis, arthritis, Raynauds, high arch, wide forefoot with a narrow heel and Kurus have prevented me from being side lined a lot !!! I am hawking them to people all the time…solicited or not! Thank you team Kuru!
Response from KURU FootwearDec 6, 2024
This is fantastic to hear. I'm so happy we were able to help resolve your problem with the RIDGE Motion and that you love them. We appreciate you spreading the word about KURU Shoes to your friends and family! THank you so much for your review!
Mary C.
Amazing shoes, great rewards program & customer service representatives! I work in childcare, am on my feet many hours a day, and have developed Plantar’s Fasciitis. Kuru has made all the difference in the world. They’re the main rotation of my shoe wardrobe, from flip flops to slip-ons to Chelsea boots. My high arches are always fully supported, and there’s plenty of shock absorption between me & the pavement, which helps a lot with the foot pain.
Response from KURU FootwearDec 6, 2024
It's so important to have comfortable and supportive shoes when you're caring for children all day. I'm so happy KURU can be that for you. Thank you for sharing your experience.
Roberta C.
Chad, customer service agent was professional and considerate! I explained that I could not find the receipt in my EM, it was not a problem. From start to completion, he was thoughtful and took care of the matter efficiently and expediently. GREAT THANKS!
Response from KURU FootwearDec 6, 2024
Thank you for sharing your awesome experience. I'm so happy we could help you resolve your problem quickly. Thank you for being the best part of KURU!
Marjorie Y.
Customer service is awesome! I sure appreciate the efficiency of the call & my experience
Response from KURU FootwearDec 6, 2024
I'm so happy we could help efficiently. Thank you so much for being the best part of KURU!
SMF
CR s are always helpful and ultra courteous! And the Quantum 2 shoes are fabulous and supportive. I only wish you'd put that same sole on many more shoe models.
Response from KURU FootwearDec 6, 2024
Hey, that's great feedback and a fantastic suggestion! I appreciate you taking the time to tell us this and I've forwarded your request to our product team!
parul P.
I been wearing KURU shoes for 10 yrs now and I only wear KURU shoes and no other brands they're comfortable no pain even after walking all day. Love the different options I can choose from between all the seasons specially winters. Strongly recommend to anyone with foot pain.
Response from KURU FootwearDec 2, 2024
Wow, a decade of KURU! I'm so happy to hear that the shoes have been comfortable for you. Thank you for being such a loyal and valued customer!