Nancy P.
Update
The rep was courteous, informed, and efficient.
Response from KURU FootwearDec 11, 2024
Thank you so much for sharing your experience and for giving our shoes a shot!

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nancy P.
The rep was courteous, informed, and efficient.
Response from KURU FootwearDec 11, 2024
Thank you so much for sharing your experience and for giving our shoes a shot!
Larcy de G.
My concern was resolved quickly, there is no waiting time. Quick action, very efficient customer service. Thank you for your efforts of helping me.
Response from KURU FootwearDec 10, 2024
I'm so happy to hear we were able to resolve your concerns quickly. Thank you so much for your feedback and for choosing KURU Shoes!
Andy M.
The company replaced a pair shoes that I love, that had a snag, without giving me hard time. I have new respect for the kuru company ethic's. Thank you I love these shoes
Response from KURU FootwearDec 9, 2024
It's frustrating to have a defective shoe, but that's what our warranty is for. I'm so happy we could resolve that for you quickly. Thank you so much for being the best part of KURU!
Milt M.
I love these shoes. In fact, it's all I'm ever going to wear going forward. I just need them to come out with a high cut warm boot for men! LOL
Response from KURU FootwearDec 9, 2024
This is a great suggestion! I know how great a high top boot for winter would be. I'll certainly forward your feedback. Thank you for being a valued KURU Customer.
Brandi G.
Very helpful when I had to return due to the shoes not being wide enough for my injured foot. Thanks
Response from KURU FootwearDec 9, 2024
I'm sorry to hear that the shoes weren't wide enough! I hope we're able to meet your needs in the near future. I'm happy we could make it easy and we appreciate you giving our shoe a shot.
Olamide CaxtonMartins O.
Prompt response and readiness to help.
Response from KURU FootwearDec 9, 2024
I'm so happy we were able to help you quickly. Thank you for trying our shoes and taking the time to share your experience!
Nancy
I was buying shoes for my sister who has bunion problems. I love my Kuru's so much that I knew she would like them too! I unfortunately bought them a half size too big but support was so quick to replace them that I had also ordered the same shoes in a smaller size!! Who knew that they would be so fast?!?!?! I can't recommend the shoes or the company enough!
Response from KURU FootwearDec 6, 2024
We appreciate you spreading the word about our shoes and sharing with your sister! I'm happy we could help.
michael G.
Customer support equal to the exemplary support of their shoes
Response from KURU FootwearDec 6, 2024
We appreciate you and your support as well!