KURU FootwearReviews of kurufootwear.com

I was looking for some more flexible tennis shoes for the gym. Something that had structure but still let me feel the floor when lifting weights. Not a big weight lifter, but on the advise of my trainer. I liked the look / design of these shoes and ordered some. Got them promptly, exactly as depicted and a bit later got an email that they'd accidentally charged me shipping when I'd signed up as a member so they were refunding that. I hadn't even noticed yet. So nice that they are working so hard to take care of their customers! Wearing the shoes today and they're just as comfortable as everyone said. Really happy to find a brand that works for me.

Excellent customer service! They were willing to go the extra mile by exchanging shoes.past the return date.

I've ordered a variety of your shoes. I'd have to say that your shoes are much roomier than others I've had in the past. I have wide feet. So I ordered my usual size and they were too long. Due to shipping company delays, the new shoes I ordered a size smaller were delayed. Kuru accommodated my request to exchange/refund my previous shoes due to the delays. This is how I want to buy shoes, with no worries. The products and the service of Kuru are outstanding. I've been looking for a company where my feet feel good and the service is great. I'll be with you for a long time.

The order process thus far was easy. I can give a better review after I receive my shipment of shoes! Nancy

Both Sadie and Patrick, two of the customer service Gurus, went above and beyond helping solve my issue.

Customer service could not have been better! I made myself clear as to why I needed an exchange and she could not have made it easier! The quality of customer service reflects on the quality of their shoes and just because I needed to exchange had no bearing on the shoes I received. I recommend KURU footwear and will shop here again.

I was sent on my first time order a size 7 when I had ordered a 9. I was so disappointed - but the lady who helped me was so kind and apologized. She told me how to return shoes and it was easy. I hope the next pair is the right size.

Wonderful understanding