KURU FootwearKURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kenneth W.
Kuru responded to my inquiry with understand and hope. I was delighted to hear that the answer to my question was both solvable and easily expedited. Thank you Kuru for dealing with me as a valued customer!
Response from KURU FootwearAug 14, 2025
That's a relief to hear! We want your experience to be easy and pleasant. Thank you for sharing your experience and for giving our shoes a shot!
Cindy A.
Received my new while shoes that were very dirty. I reached out to customer support and right away they helped me exchange them for a new pair.
Response from KURU FootwearAug 13, 2025
Oh no. I'm so sorry to hear that you got a dirty pair of shoes. I understand that is so frustrating. But I'm happy we could help resolve the problem quickly. Thank you for choosing KURU shoes and for sharing your experience.
kimay L.
I love the sandals. My husband said he has never had a better shoe and sandal in his life and it improves his quality of life. He can walk for longer and the support actually is helping him heal faster
Response from KURU FootwearAug 13, 2025
This is amazing! I'm so happy that your husband is feeling better with his KURU sandals. We appreciate your feedback!
BELINDA M.
Excellent customer service Makes returns incredibly easy Product well made
Response from KURU FootwearAug 13, 2025
I'm so happy to hear that you are enjoying your shoes and that you had a great experience. We appreciate you giving KURU shoes a shot.
Christopher L.
The representative was fast and knowledgeable. They helped me with my issue in a matter of minutes.
Response from KURU FootwearAug 13, 2025
This is our whole goal! I'm happy we could resolve your problem quickly. Thank you so much for being a part of the KURU Family.
Andrew K.
Easy exchange transaction and quick customer service answer to phone call.
Response from KURU FootwearAug 12, 2025
We're so happy we could help make your exchange quick and easy. We hope the new pair is perfect for you. Thank you so much for giving KURU shoes a shot!
Bradford B.
Great product. Excellent quality. Returns couldn’t be easier!
Response from KURU FootwearAug 11, 2025
I'm always sorry to hear when a return needs to be made, but I'm so happy we could make it super easy and painless! Thank you so much for giving KURU shoes a shot!
Ellen
Kuru shoes are amazing and their customer service too! I purchased a pair of the slippers for my plantar fasciitis. They gave me immediate relief! They are the best slippers I have ever had. So I bought two pairs for my husband, slippers and shoes. Well the shipment got lost and when I reached out to customer service they shipped a new set of shoes. They did not say wait another 7 days or try to stall me in any way. They replaced the order immediately! Oh and they are stylish too for orthopedic shoes!
Response from KURU FootwearAug 8, 2025
It is so frustrating when packages get lost! I'm sorry that happened, but I'm so happy we could get you a replacement shipped out right away. Thank you so much for being the best part of KURU!
