KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

David F.
Mar 4, 2026
Just being regular people and not like…
Just being regular people and not like these big companies where they have a script they have to go through every time you deal with them you know
Response from KURU FootwearMar 4, 2026
We’re so glad you noticed! At KURU, we like to keep it sole-full and real—no scripted chatter here, just humans who genuinely care about your feet and your experience. Thank you for stepping into our world and appreciating the difference. You really walk away with our gratitude!
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Sharon M.
Mar 4, 2026
Always a terrific experience.
The associate I spoke with was professional and courteous. My experience with KURU is always wonderful! Sharon Mault-Weir
Response from KURU FootwearMar 4, 2026
We love hearing that. A professional, courteous Guru and a consistently wonderful experience? That’s music to our soles. Thank you for being part of the KURU family and for trusting us with your feet every time.
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Nancy
Mar 3, 2026
Awesome friendly guru
Awesome friendly guru! Great experience.
Response from KURU FootwearMar 4, 2026
Well this just made our day. Sounds like you met one of our sole-mates. So glad you had a great experience and felt the friendly vibes. That is exactly how shoe shopping should feel.
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Jane K.
Mar 2, 2026
The only shoes that I buy!
I am sold on this brand.
Response from KURU FootwearMar 2, 2026
Ahh, we’re blushing! Thank you for the love! There’s nothing better than knowing we’ve earned a forever spot in your shoe rotation.
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Kimber Shryack J.
Mar 2, 2026
Awesome customer service!
Awesome customer service!
Response from KURU FootwearMar 2, 2026
We’re doing a happy dance over here! So glad you had an awesome experience—that’s exactly the kind of vibe we love to deliver!
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Judee A.
Mar 1, 2026
After hours- still great customer service
After hours- I discovered I had wrong shipping address- and via the Kiru text line I got immediate service to resolve my issue!
Response from KURU FootwearMar 2, 2026
Yay! We’re so glad our text line could swoop in and save the day! Nothing like quick, friendly help to turn an “oops” into a win. Thanks for letting us know—it makes us so happy to hear you were taken care of right away!
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Nancy M.
Feb 27, 2026
Sadie was the best!
I spoke with Sadie, she was very friendly and professional. She handled my request quickly which I appreciated. Sometimes, I’m hesitant to order online because the return is time consuming and a hassle. Not with KURU!
Response from KURU FootwearMar 2, 2026
Sadie will be so happy to hear this! We know online returns can sometimes feel like a whole to-do list but we’re all about keeping things quick, easy, and totally hassle-free around here. So glad she could get you taken care of without the runaround. Welcome to the no-stress side of shoe shopping!
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Donald K.
Feb 27, 2026
Terrific shoes and excellent customer service
First time customer. The shoes arrived with a cosmetic defect in the black leather, and Kuru took care of it immediately to my complete satisfaction.
Response from KURU FootwearMar 2, 2026
We hate when things show up a little less than flawless but we’re so glad we could make it right in a snap! Nothing like a happy ending to your very first step with us. Here’s to many more defect-free, feel-good adventures ahead!
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