Barbara C.
Reps went out of their way to help me.
Reps went out of their way to help me.
Response from KURU FootwearApr 6, 2026
Talk about above and beyond-aries. Our reps really said “we’ve got you” and meant it! So glad you felt the love.

KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Barbara C.
Reps went out of their way to help me.
Response from KURU FootwearApr 6, 2026
Talk about above and beyond-aries. Our reps really said “we’ve got you” and meant it! So glad you felt the love.
Soraya S.
The Guru had a lot of knowledge about the different shoes and having seen all of the shoes that you sell and having worn them herself, she had the input that I really needed in order to find the right pair of shoes for my needs. We discussed various shoes and narrowed the search down to the “Surge” design. I’m looking forward to trying out my new shoes!
Response from KURU FootwearApr 1, 2026
Sounds like your GURU really nailed the fit mission. Nothing better than expert advice and firsthand experience to help you land on the perfect pair. We’re so excited for you to try your new SURGE—here’s to happy, supported steps ahead!
Theresa J.
This place is great! They work with anyway they can to get you the perfect shoe! They are fast and friendly!
Response from KURU FootwearMar 30, 2026
Fast, friendly, and always on the hunt for your perfect pair? We’re just here doing our best sole-searching. Thanks so much for the love!
Stephanie R.
Emily was amazing and figured out the problem in lighting speen and had it fixed in seconds!
Response from KURU FootwearMar 30, 2026
Emily gave lightning speed, and we said “shockingly good service” ⚡ So glad she got you fixed up in a flash!
Lori P.
The CSR was very nice, understood my predicament and fixed my problem straight way.
Response from KURU FootwearMar 30, 2026
Nice, quick, and straight to the point: That’s how we sole-ve problems around here. So glad we could get you taken care of in a snap!
Sid P.
Expedient, courteous, and effective resolution to my exchange issue.
Response from KURU FootwearMar 30, 2026
Fast, friendly, and fixed? That’s how we roll. So glad we could get your exchange sorted nice and smoothly!
Cindy
These shoes have made a difference in my quality of life! I have chronic Achilles tendonitis and the heel hugging in these shoes really makes a difference! Thank you!
Response from KURU FootwearMar 30, 2026
That’s what we love to hear—Achilles heel, meet your match. So glad the heel-hugging support is making such a difference in your day-to-day!
Dena
The representative listened thoughtfully, solved my issue, and offered to report my suggestions to the company.
Response from KURU FootwearMar 30, 2026
Listening, solving, and passing along your ideas—our team really knows how to step up 😉 Thanks for helping us make every pair even better!