KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

Tammy J.
Apr 9, 2026
I love my Kurus
I love my Kurus! I have the Atom 2 & the Surge. The Quantum 2 was a bit too stiff & rigid for me, but was obviously a great shoe. The Atom 2 fits & feels like a typical running shoes & is lightweight & flexible. The Surge is a little heavier, has a wider toe box & generally feels like a stability shoe. I also have the Tread sandal & Moment slides & they’re both superb. The Moment is a great summer house shoe that can also go outside. The Tread is super comfortable with no obnoxious Velcro contact points!
Response from KURU FootwearApr 10, 2026
Now this is a full lineup review and we are here for it. Sounds like you’ve really found your groove with the ATOM 2 and SURGE, and we love that you called out the differences so clearly. Lightweight and flexible versus a more stable, roomy feel is exactly how those styles are meant to show up. We appreciate you giving the QUANTUM 2 a try too, even if it was a bit too stiff for your liking. And the shoutout to the TREAD and MOMENT has us smiling. Comfortable and no Velcro drama is always a win. Thanks for being such a loyal part of the KURU crew.
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Jen
Apr 9, 2026
Great customer service
Sent in a question not expecting a reply but they actually responded and sent me what I needed for no charge. No back and forth just immediate results!
Response from KURU FootwearApr 10, 2026
Now that’s the kind of no-nonsense, get-it-done energy we love. We’re so glad our GURU team could jump in, skip the back-and-forth, and get you exactly what you needed right away. That’s the goal every time. Thanks for the shoutout and for being part of the KURU family.
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Debi S.
Apr 9, 2026
Great replacement program!
The eyelet on my shoe broke. I was given credit for a new pair immediately. Got the same shoes cuz of their comfort but had the same thing happen. Was given another credit but will pick a pair with rivet eyelets this time ;)
Response from KURU FootwearApr 9, 2026
Well this is not the kind of eyelet saga we like to see, but we have to admire your commitment to giving them another go. We’re really glad our team was able to get you taken care of quickly both times, even though that’s definitely not an ideal repeat experience. Going with rivet eyelets this round sounds like a solid game plan. If anything else comes up, you know where to find us. We’ve got your back and your laces.
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Felipa R.
Apr 8, 2026
Great experience
I have bought 3 pair of shoes for my husband. On the third pair I needed assistance for an exchange. I received amazing help from Mindee who made communication flawless from beginning to end and quickly replied to all my inquiries.
Response from KURU FootwearApr 9, 2026
Three pairs in, now that’s some serious sole loyalty. We’re so glad Mindee was there to make your exchange smooth from start to finish. Flawless communication and quick replies are exactly what we aim for, and we’ll make sure she gets the shoutout. Thanks for trusting us with your husband’s feet.
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Emmett M.
Apr 8, 2026
The home address got conflated
The home address got conflated, and when I sent an email explaining the situation it was corrected promptly.
Response from KURU FootwearApr 9, 2026
Looks like your order took a little detour, but we’re glad it got back on the right path. So happy to hear our GURU team jumped in quickly and got your address sorted out. That’s exactly the kind of smooth save we aim for. Thanks for your patience and for being part of the KURU crew.
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Celeste M.
Apr 8, 2026
A company that lives by their marketing
The individual was easy to talk to and very helpful. She represented Kuru well and their return policy is just incredible. In my case I was exchanging them for a larger size after my conversation. Making the exchange was the easiest experience I have ever experienced with a company.
Response from KURU FootwearApr 9, 2026
Now that’s the kind of sole-ful experience we love to hear. We’re so glad our GURU team made things easy and got you set up with the right size. An exchange should feel smooth, not like a marathon, and it sounds like they nailed it. Thanks for the kind words and for being part of the KURU crew.
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Saltere C.
Apr 8, 2026
I love KURU shoes, bring the ROAM in Blue (Original) back.
I love KURU shoes, especially the original ROAM line and the Chicane. I love outdoor activities anytime of the year. My feet are happy.
Response from KURU FootwearApr 8, 2026
The ROAM and CHICANE are such great picks for getting outside year-round—sounds like you’ve got the perfect lineup. Even better that your feet are happy along the way—that’s what it’s all about. Thanks so much for being part of the KURU crew!
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Rosalinda R.
Apr 8, 2026
Customer support
I struggled with sizing and the website. When entering new info the old info would revert to the original info. As a result I ended up ordering a much smaller size. When I emailed customer support and later called customer service "Gurus" were super helpful and considerate me. I love KURU business. Great attitude!
Response from KURU FootwearApr 8, 2026
Thank you so much for your kind words—we really appreciate you sticking with us through that ordering hiccup! We’re sorry to hear the website gave you some trouble with sizing—that’s definitely not the experience we want for you. But we’re so glad our GURUs were able to step in and get things sorted out for you 💚 It means a lot to hear that you love the KURU experience and our team’s attitude. We’ll keep working to make both our site and our support as smooth as possible!
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