KURU FootwearKURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kelly D.
Had a Question about my order and was responded to immediately with the information needed .
Response from KURU FootwearApr 13, 2026
We love a quick step in the right direction. We are so glad your question was answered right away and that you got the information you needed without missing a beat. That is exactly the kind of smooth, speedy service we aim to provide. Thank you for taking the time to share your experience.
Jason A.
Great customer service. This is my favorite shoe company
Response from KURU FootwearApr 13, 2026
Now that is what we call a favorite kind of feedback. We are so glad to hear you have had such a great experience with our customer service and that we are your go-to shoe company. That truly means a lot to us. Thank you for taking the time to share this.
customerSally
I really appreciate the prompt reply to my request on-line.
Response from KURU FootwearApr 13, 2026
We are so glad to hear you received a prompt reply and that we could help when you needed it. That is exactly the kind of experience we strive to provide.
franchesca B.
Amazing shoes very comfortable
Response from KURU FootwearApr 13, 2026
Short, sweet, and we love to hear it. We are so glad you are finding them comfortable. That is exactly what we are going for. Thank you for taking the time to share your experience.
Shawnee O.
Leo was great and very helpful
Response from KURU FootwearApr 13, 2026
Leo is wonderful, and we are so glad to hear he was able to help. We will be sure to share your kind words with him. Thank you for taking the time to let us know. It truly means a lot.
Lisa C.
Clarisse was fantastic, superb customer service!
Response from KURU FootwearApr 13, 2026
Clarisse truly is fantastic, and we are so glad you had such a great experience with her. We will be sure to pass along your kind words, as she will be thrilled to hear them. Thank you for taking the time to share this. It means a lot to us.
Kallie
Having issues with plantar fasciitis? These are the shoes for you! I bought one pair for work and after a week my feet actually felt better, so I ordered 2 more pairs (an everyday shoe, and a slide sandal). 2 weeks after wearing my work shoes I noticed a small defect in the seem of the shoe and messaged the company to see what could be done. They responded fast! They replaced my shoes and shipped them out immediately. My feet are feeling SO MUCH better! Kudos to this company!
Response from KURU FootwearApr 10, 2026
Now that’s what we call a sole success story. We’re so glad your feet are feeling better, and three pairs in means you really found your stride. That’s exactly what we hope for when it comes to plantar fasciitis support. And a quick save from our GURU team on that seam issue? We love to see it. Fast support and happy feet is the goal every time. Thanks for the kudos and for being part of the KURU crew.
James L.
They answered the phone Easter Sunday and corrected a mistake I made ordering shoes Amazing
Response from KURU FootwearApr 10, 2026
Now that’s some holiday hustle. We’re so glad our GURU team was there for you, even on Easter, and got everything fixed up quickly. That’s the kind of above-and-beyond support we aim for. Thanks for the amazing shoutout.
