KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

Luna
Jun 18, 2026
I have recommended Kuru dozens of times…
I have recommended Kuru dozens of times to folks with foot issues. The customer service is top-notch. The website is user-friendly and, while the prices are not inexpensive, they are not unreasonable given the quality and design. I live in my slippers when I am in the house and I am convinced it has "cured" my plantar fasciitis. My only "complaint" is the lack of anything pretty. I think some of the designs could be made much more attractive. For example, the best-looking (non-orthopedic looking) products, are the Roam sneaker and Loma sandal. I have both in black and white. A patent leather or a leopard print, for example, would upgrade them and make them look more hip. I encourage you to design additional products like these two that, again, look less orthopedic and fuddy-duddy for women who have pain but are fashionable.
Response from KURU FootwearJun 22, 2026
You've officially earned the title of Honorary KURU Ambassador! We're so glad your feet are happy and that our slippers have become your go-to around the house. And don't worry, we took notes on the "less orthopedic, more fabulous" request.
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Kathy J.
Jun 18, 2026
Kuru pickleball shoes are the best!
I love Kuru pickleball shoes! This is a wonderful company with great customer service, too. They did not hesitate to help me out when I had a defect with my first pair of shoes. And, yes, I plan to stick with this shoe because I love the grip of the court, the ease that I can change direction and get to the net, not to mention how sturdy and comfortable they are.
Response from KURU FootwearJun 22, 2026
Thank you for the wonderful review! We're thrilled to hear you're loving your pickleball shoes and that they're helping you move confidently on the court. Hearing that you appreciate the grip, stability, comfort, and quick directional changes means a lot to us. We're also glad our Guru team could help when you experienced a defect with your first pair. Thank you for your kind words and continued support. We hope you enjoy many more great games in your KURUs!
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Val S.
Jun 17, 2026
Return request
I bought 2 pairs of shoes and unfortunately 1 pair was too tight. I was unable to find my order information to start a return, but my email request was answered promptly (actually within minutes!). The return process was super easy! Very refreshing as I plan to continue ordering from this company in the future.
Response from KURU FootwearJun 22, 2026
Thank you for sharing your experience! We're sorry one pair wasn't the perfect fit, but we're so glad our Guru team was able to quickly help you locate your order and get the return process started. Making returns and exchanges as easy as possible is important to us, so it's wonderful to hear everything went smoothly. We truly appreciate your support and look forward to helping you find your next favorite pair of KURUs!
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Maureen R.
Jun 17, 2026
Sudden onset of Plantar Fasciitis…
A sudden onset of Plantar Fasciitis stopped me from walking with my 88 yr old father early every morning until I came across KURU shoes. I gave them a try refusing to resort to injections & may I dare say miraculously I was walking again with no pain. After using the cloud sneaker daily for 6 months (white color hold up fantastic) one of my lace straps popped out. I reached out to KURU stating my situation, was forwarded to a KURU GURU 😘 and sent a replacement pair. My phalanges thank you. Amazing products supported by exemplary customer service. Thank you KURU💞🦶
Response from KURU FootwearJun 22, 2026
Thank you for sharing your story! We're so happy KURU helped you get back to your morning walks with your father without having to resort to injections. Those moments are truly special. We're also glad our Guru team could help when your CLOUD's lace loop gave out. While that's not what we expect from our shoes, we're happy we could get a replacement pair headed your way. Thank you for your kind words about both our footwear and customer service. Wishing you many more comfortable, pain-free walks ahead!
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R C.
Jun 17, 2026
I had to return a set of shoes
I had to return a set of shoes. They were a bit tight. Their team quickly got the return processed and a new pair set up quickly to mail out.
Response from KURU FootwearJun 17, 2026
Thank you for sharing your experience! We're glad our team was able to make the exchange process quick and easy and help you find a better fit. We appreciate your feedback and are grateful for the opportunity to get a new pair on the way for you. Enjoy your KURUs!
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Alma
Jun 16, 2026
I had an amazing experience with customer service
I had an amazing experience with Caren. She was very patient and helpful and solved my issue in just a few minutes. Got my new shoes so quickly. Thank you!
Response from KURU FootwearJun 16, 2026
Thank you for sharing your experience! We're thrilled to hear that Caren provided such patient and helpful service and was able to resolve your issue so quickly. We'll be sure to pass along your kind words to her. It's also wonderful to hear that your new shoes arrived so quickly. We truly appreciate your feedback and your support of KURU. If you ever need anything in the future, please don't hesitate to reach out to our GURU team at [email protected]. Enjoy your new shoes!
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Julia S.
Jun 15, 2026
Friendly customer care
Friendly customer care! Addressed my concern in a timely manner. I definitely will be doing further business with Kuru!! Thank you again Kuru!!
Response from KURU FootwearJun 16, 2026
Thank you so much for your kind words! We're delighted to hear that our customer care team was friendly and able to address your concern in a timely manner. Knowing that your experience has earned your continued business means a great deal to us. We truly appreciate your support and look forward to helping you again in the future. If you ever need anything, please don't hesitate to reach out to our GURU team at [email protected]. Thank you for being part of the KURU family!
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Stan
Jun 15, 2026
Fast
Fast, polite and accurate!
Response from KURU FootwearJun 16, 2026
Thank you for the kind words! We're thrilled to hear that your experience with our team was fast, polite, and accurate. Providing helpful and efficient service is always our goal, and we appreciate you taking the time to share your feedback. Thanks for being part of the KURU family, and if you ever need assistance in the future, please don't hesitate to reach out to our GURU team at [email protected].
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