KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

Glen C.
Jul 8, 2026
Great customer service and care
These shoes provide great support for my heal bone spur issue, as I have three pairs. The pickleball shoes had a premature wear issue on the soles. My conversion and subsequent Warrenty submission was met with immediate resolution. Great understanding and communication from Lindee in customer service.
Response from KURU FootwearJul 8, 2026
Thank you so much for your kind words and for being a loyal KURU customer! We're thrilled to hear our shoes have provided support for your heel bone spur and that you've found success with multiple pairs. While we're sorry to hear you experienced premature wear on your pickleball shoes, we're glad our warranty process and GURU team were able to provide a quick resolution. We'll be sure to pass along your compliments to Lindee. Providing understanding, clear communication, and great service is exactly what we strive for. Thank you again for your support and for being part of the KURU family!
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Bobby L.
Jul 7, 2026
The phone support was great.
The phone support was great.
Response from KURU FootwearJul 8, 2026
Thank you for your review! We're so glad to hear you had a great experience with our phone support. Our GURU team works hard to provide helpful, friendly service, and we truly appreciate you taking the time to share your feedback. Thank you for choosing KURU!
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Sarakit C.
Jul 4, 2026
Best shoes for plantar
Best shoes for plantar. Customer service is even better. I will absolutely be buying more from kuru.
Response from KURU FootwearJul 6, 2026
Thank you so much for your kind words! We're thrilled to hear your KURUs have been a great fit for your plantar fasciitis, and it means even more to know our GURU team made your experience a positive one. We truly appreciate your support and can't wait to help you find your next favorite pair. Thank you for being part of the KURU family!
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WILLIE
Jul 3, 2026
I had no problems getting my issue…
I had no problems getting my issue resolved.
Response from KURU FootwearJul 6, 2026
Thank you for sharing your experience! We're so glad to hear your issue was resolved quickly and smoothly. Our GURU team is always happy to help, and we truly appreciate you taking the time to leave us a review. Thank you for choosing KURU!
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Annemarie L.
Jul 2, 2026
Was able to get a clear response quickly
Was able to get a clear response quickly
Response from KURU FootwearJul 6, 2026
Thank you for your review! We're so glad to hear you were able to get a clear response quickly. Providing helpful, timely support is always our goal, and we appreciate you taking the time to share your experience. Thanks for choosing KURU!
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B E.
Jul 2, 2026
Professional and very helpful with…
Professional and very helpful with orders. Great customer service. Quick responses
Response from KURU FootwearJul 6, 2026
Thank you for your wonderful review! We're so glad to hear our GURU team was professional, helpful with your order, and able to respond quickly. Providing excellent customer service is always our goal, and we truly appreciate you taking the time to share your experience. Thank you for choosing KURU!
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Traci Z.
Jul 2, 2026
Great customer service and great products
Very responsive. Great products. Excellent customer service. Very easy to order and return. Will continue to be a customer.
Response from KURU FootwearJul 6, 2026
Thank you for your wonderful review! We're thrilled to hear you've had such a positive experience with our products and our GURU team. It's great to know ordering and returning was easy, and we're especially grateful to have earned your continued support. We look forward to helping you find your next favorite pair of KURUs!
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DAVID J.
Jul 1, 2026
Get quality control under control, my feet are begging you !!
I have 5 pair of KURUS, best thing that ever happened to my feet….that said, of those 5 pairs, 2 pair have had warranty issues, Leo has been amazing helping me through the warranty process and they have stepped up and taken care of me but these shoes were brand new out of the box with problems. KURU needs to get quality control under control or I fear my favorite shoes ever will not be around forever !!
Response from KURU FootwearJul 2, 2026
Thank you so much for your thoughtful feedback and for being such a loyal KURU customer. It means a lot to hear that our shoes have been such a positive experience for your feet. We can definitely understand how frustrating it is to have warranty issues happen twice, especially with brand new shoes. We're so glad to hear that Leo was able to make the warranty process a positive one and take great care of you along the way. Please know that every warranty claim is reported and reviewed so we can identify patterns, improve our products, and address any manufacturing concerns in future production runs. We take quality very seriously, and feedback like yours plays an important role in that process. If you've experienced the same issue with the same style more than once, we'd also recommend trying a different style, as it may be a better fit for your needs. We truly appreciate you bringing this to our attention, and we're grateful for your continued support of KURU.
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