KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

Paula
Jul 28, 2026
I was looking for a good supportive…
I was looking for a good supportive sneaker and came across Kuru and a few others. After researching, Kuru was where I decided to shop. The 1st pair was too narrow, customer service was quick and understood my situation, helped me find another sneaker. Return was effortless, as they send a shipping label. Between the ease of ordering, the warranty and the customer service I would recommend this company to all.
Response from KURU FootwearJul 29, 2026
Thank you so much for taking the time to share your experience! We're honored that you chose KURU after doing your research, and we're so glad our team was able to help you find a better-fitting pair. It's wonderful to hear that your exchange was effortless and that our customer service, warranty, and easy return process helped make your experience a positive one. We strive to make finding the right fit as simple and stress-free as possible. Thank you for your recommendation and for choosing KURU. We truly appreciate your support and hope you continue to enjoy your shoes for years to come!
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Vivian C.
Jul 28, 2026
Made it very easy to order and return.
Made it very easy to order and return.
Response from KURU FootwearJul 29, 2026
Thank you for your kind review! We're so happy to hear that you found the ordering and return process easy and hassle-free. We work hard to make every step of the experience as smooth as possible, and it's wonderful to know we hit the mark. We truly appreciate your support and hope to help you find your next favorite pair of KURUs soon!
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Wesley W.
Jul 28, 2026
Not only the shoes, but the customer service as well
I have purchased KURU shoes for several years now not only is the company top-notch their product is as well recently I had a problem customer service and management rectified the problem beyond my wildest expectations. This is true Americana and American business working with the people of the United States and ensuring satisfaction guaranteed I highly recommend KURU shoes, not only for their quality, but they’re manufacture as well
Response from KURU FootwearJul 29, 2026
Thank you so much for your incredible support and for being a loyal member of the KURU family over the years! It means the world to us to hear that both our shoes and our team have earned your trust. We're especially grateful for your kind words about our customer service. While we're sorry you experienced an issue, we're so glad our team was able to make things right and exceed your expectations. Providing exceptional support is just as important to us as creating comfortable, high-quality footwear. Thank you again for your thoughtful recommendation and for taking the time to share your experience. Customers like you are the reason we love what we do, and we look forward to supporting you for many years to come!
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Missy T.
Jul 25, 2026
Customer service was great!
I received the wrong shoes and emailed right away and got it figured out very fast! Great support team!
Response from KURU FootwearJul 28, 2026
Thank you so much for sharing your experience! We're sorry your order arrived with the wrong shoes, but we're so glad our GURU team was able to get everything sorted out quickly. We truly appreciate your patience and your kind words about our support team. We hope you love your new KURUs!
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Rob
Jul 23, 2026
Amazing answered all my questions super…
Amazing answered all my questions super helpful
Response from KURU FootwearJul 24, 2026
We're so glad our team was able to answer all of your questions and provide the help you needed. We appreciate you taking the time to share your experience, and thank you for choosing KURU!
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Linda G.
Jul 23, 2026
Kuru is the best!
Kuru is such a great company that makes ordering and/or returning shoes such a breeze! They are so helpful & kind over the phone as well!
Response from KURU FootwearJul 24, 2026
We're delighted to hear that both ordering and returning shoes has been such an easy experience for you. Our team works hard to make every interaction as smooth and stress-free as possible, and it's wonderful to know you found our phone support helpful and kind as well. We truly appreciate your support and thank you for choosing KURU!
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Richard H.
Jul 23, 2026
Guru was excellent!
Guru was excellent!
Response from KURU FootwearJul 23, 2026
Thank you for your kind review! We're so glad to hear your GURU provided excellent service. We'll be sure to share your feedback with the team. Thanks for choosing KURU!
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Amanda de la F.
Jul 23, 2026
I love my Kuru shoes
I love my Kuru shoes. I have worn them for at least the past 6 years. They have excellent support which is essential for my job which is pretty physical and requires standing on concrete for 8 hours a day. I have tried several different styles and they all have their unique features. I recently needed some help from customer service, and that too was a top notch experience.
Response from KURU FootwearJul 23, 2026
Thank you so much for your continued support over the past six years! It means a lot to know your KURUs have provided the comfort and support you need through long days on concrete, and that you've found styles that work well for you. We're also delighted to hear your recent experience with our customer service team was just as positive. Thank you for being part of the KURU family!
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