KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

Showing 776 reviews with 5 stars · Clear filters

Melyssa S.
Aug 15, 2026
Great Customer Service
I only had a minor issue (I got the wrong insole in one shoe) but it was handled quickly and easily. They even gave me a partial refund for their mistake, which wasn’t needed, but I liked that they went out if their way to make things right.
Response from KURU FootwearAug 17, 2026
It’s great to hear that a small mix-up was resolved quickly and smoothly! Mistakes can happen, but what matters is making things right, and we’re happy our team took the extra step to ensure you felt taken care of. We appreciate you recognizing their effort and sharing your experience!
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Catherine B.
Aug 15, 2026
Not only are this shoes a wonderful…
Not only are this shoes a wonderful product, but the customer is also exceptional!
Response from KURU FootwearAug 17, 2026
It’s always wonderful to hear when both the product and the people behind it leave a lasting impression! We’re delighted that you’ve had such a positive experience with your KURUs and our customer care team. We truly appreciate you recognizing the exceptional service and taking the time to share your kind words!
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Jenene W.
Aug 15, 2026
It was great speaking with a human…
It was great speaking with a human being, especially one who was super friendly, knowledgeable, professional and efficient.
Response from KURU FootwearAug 17, 2026
It’s wonderful to hear that you had such a positive experience with our team! Having a friendly, knowledgeable, and efficient person on the other end of the conversation can make all the difference. We appreciate you taking the time to recognize your GURU and share such thoughtful feedback!
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Tina W.
Aug 14, 2026
They are always very helpful
They are always very helpful. Anytime I’ve ever had any questions. They are quick to answer.
Response from KURU FootwearAug 17, 2026
Thank you so much for the kind words! We’re happy to hear our team has consistently been helpful and quick to answer your questions. We truly appreciate you taking the time to share your experience and for trusting our GURUs whenever you need a hand!
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Aimee K.
Aug 14, 2026
Joe was very nice
Joe was very nice, understood the issue and made the experience pleasant and seemless. Upset that the sneakers didnt withstand the wear on the court. Would expect them to last longer
Response from KURU FootwearAug 17, 2026
Thank you for sharing this feedback! We’re glad to hear Joe was able to understand the issue and make your experience pleasant and seamless. We’re sorry, though, that the sneakers didn’t hold up to the wear of playing on the court. We completely understand expecting more durability from a pair of shoes, and we appreciate you bringing this to our attention. If you need any further assistance, our GURU team would be happy to help at [email protected].
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John J.
Aug 14, 2026
Customer service
Customer service, Excellent , reliable and great quality of product, respect for the customers, no run around or excuses when someone wants to return something, no hassles, awesome return policy , the shoes are awesome, just wish you would have more choices in wide width,always have a solution and not a problem, i will always be a KURU customer
Response from KURU FootwearAug 14, 2026
Thank you for such an incredible review! We’re so happy to hear that you’ve had such positive experiences with our products, customer service, and return process. We hear you on wanting more wide-width options, and we’ll be sure to pass that feedback along. We’re grateful to have you as a KURU customer and look forward to keeping your feet happy for years to come!
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Rita M.
Aug 14, 2026
Customer service is excellent
Customer service is excellent! Immediate action! no need to follow up.
Response from KURU FootwearAug 14, 2026
Thank you for the kind words! We’re so glad our team was able to take immediate action and make things easy for you without the need for follow-up. That’s exactly the kind of service we strive to provide. We truly appreciate you choosing KURU!
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RK
Aug 13, 2026
Great customer service!
Great customer service!
Response from KURU FootwearAug 14, 2026
Thank you for the kind words! We’re so glad you had a great experience with our customer service team. We truly appreciate you taking the time to share your feedback and choosing KURU!
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