KTS Pooled Trust Reviews | Read Customer Reviews of ktstrust.org

KTS Pooled TrustReviews of ktstrust.org

4.9206 reviews
Physical Aids
3011 Ave K, Brooklyn, New York

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KTS Pooled Trust

About KTS Pooled Trust

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.

KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ktstrust.org
Website: ktstrust.org
Category: Physical Aids
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KTS Pooled Trust reviews

206 approved reviews, newest moderated first

Junaid
Mar 31, 2026
Great service and very responsive.
Great service and very responsive.
Response from KTS Pooled TrustApr 12, 2026
We appreciate that. Being responsive and providing great service is what we aim for.
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Ana S.
Mar 30, 2026
Since I choose KTS to pay my household…
Since I choose KTS to pay my household bills i never had an issue. Representatives have been always helpful to answer my questios if any. The company offers a good customer service: kind, respectful and open to solve any issue if any.
Response from KTS Pooled TrustApr 12, 2026
We're really glad everything has been smooth for you, Ana. Knowing that our representatives have been helpful and that you've felt respected and supported whenever you've reached out means a lot to us. We appreciate you sharing your experience.
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elizabeth T.
Mar 30, 2026
Kts is very efficient
Kts is very efficient. They pay all bills on time and easy to reach and communicate with . If you need a pooled trust account this is the right place
Response from KTS Pooled TrustApr 12, 2026
We're glad the service has been efficient for you and that your bills have been paid on time, Elizabeth. It's also great to hear that reaching us and communicating has been easy. We really appreciate your recommendation.
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David A.
Mar 30, 2026
Not necessarily a One Man Show.
As the sole caretaker for my soon to be 90 year old father. I want to thank them for assisting me with a multitude of bills, and expense accounts. I am grateful for the help with numerous questions that I have had. I would be even more overwhelmed without them.
Response from KTS Pooled TrustApr 12, 2026
We're really honored to be able to support you in caring for your father, David. We know how overwhelming it can be to manage everything on your own, especially with so many bills and expenses. We're glad our team has been there to help answer your questions and lighten the load, even just a little. Your gratitude means a lot to us.
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Evette A.
Mar 26, 2026
Kts is very helpful to all my needs
Kts is very helpful to all my needs
Response from KTS Pooled TrustApr 12, 2026
We're glad we've been able to help with everything you've needed, Evette. We appreciate you sharing that.
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Marsha D.
Mar 26, 2026
Very simple system to use
Very simple system to use, bills are paid quickly, customer service has been great whenever I call with a question.
Response from KTS Pooled TrustApr 12, 2026
We're glad the system has been simple to use and that your bills have been paid quickly, Marsha. It's also great to hear that our customer service has been helpful whenever you've called with questions. We appreciate the feedback.
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Donis for Norma G.
Mar 25, 2026
Satisfaction
Quick response to questions or query
Response from KTS Pooled TrustApr 12, 2026
We're glad our team has been quick to respond whenever you've reached out, Donis. We appreciate that.
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Debbie A.
Mar 25, 2026
KTS has a wonderful staff
KTS has a wonderful staff! They are always prompt replying to my emails and helpful when I have questions!
Response from KTS Pooled TrustApr 12, 2026
We're really glad our staff has been prompt and helpful for you, Debbie. Knowing that you always get the support you need when you reach out means a lot to us.
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