Krogers MarketplaceReviews of krogers.com

Kroger website is GARBAGE. Cannot connect in a timely manner. Constant buffering for several minutes and at times, signs you out. Going shopping someplace else.

0 ⭐️ if I could, online shopping is the worse, I was over charged due to a “system glitch”, to my back up debit card then I was told they couldn’t put the funds back on my back up debit card because I use my EBT card with the same order and they had to put it back on my EBT card 30 days later…. I’m still waiting on my refund.

I wanted to buy gift cards in the Bucyrus Krogers store. But because a woman, the day before almost got scammed I couldn’t buy any gift cards. I showed proof that I use the gift cards I wanted to purchase but they got very rude with me. And I said then take the gift card display down if you want sell them. It had a special that you buy them and get 2times the gas points! So I lost out on the points for gas but I had to get them 30 miles away from me. Very poor service.

Cash App told me to Kroger to deposit paper money. Yet, Kroger told me they don't accept Cash App. Now I don't go to Kroger anymore. I go to Walmart.

Shop for groceries at Krogers weekly. Use the online coupons. Have been a customer for 22 years. All of a sudden, (60 days ago) am no longer getting my Best Customer Bonus, Best Customer Exclusive, Boost Member Exclusive nor my Savings for You coupons dropped into my online account. They just went away. I tried a Chat and got nowhere, I sent an e-mail 3 weeks ago - no response. I called again today and got through to an actual Human employee named Kishma (little language barrier) she said she would check with her supervisor. Comes back and says you will get them back starting on 7/1/24. I asked why did this happen, response don't know you will get them back on 7/1/24. I asked her to please find out what was happening, she says I can't my supervisor didn't tell me. I asked to her ask her supervisor, she said NO. I asked to speak with her supervisor, she said NO. Then would not hang up the phone nor would she speak to me when I spoke to her.

86 cents for a can of 7up in 12 pack im done shopping at kroger

This is my second attempt at corresponding with you in regards to the draconian conditions at the Texas City Kroger store. To refresh your memory – I was a part-time employee in the bakery department. I started working for Kroger in December 2023 and voluntarily terminated my employment on June 10, 2024. I never had any issues with being written up (it is odd that Kroger resorts to this practice before any verbal counseling or redirection but that is just one of many poor management practices at Kroger) until I gave notice that I was leaving. I gave a month’s notice in order to be available to cover for other bakery employee vacations, and since giving notice I have been written up twice in one week. One write up was for not following “tortilla standards” (which no one is aware of) which I was totally unaware and the other one was for not filling tables correctly – something else I was never trained on. It is absolutely unbelievable that Kroger employees – your most valuable asset, by the way – are treated with blatant disrespect and at times downright meanness by so called managers. It is safe to assume that this occurs because they (store management) suffer no consequences for treating people so poorly as upper management/corporate types apparently condone these practices. It is not unusual to see employees in tears at work due to excessive browbeating by managers (who are for the most part uneducated – high school graduates at best – and have had no training in good management practices) who refuse to address them with even a modicum of respect as well as refusing to adequately staff the store in order to preserve profits and management bonuses. Their behavior is reminiscent of the tyrants who ran the sweatshops in the early part of the last century. It is very odd that in 2024 any corporation, especially one like Kroger, would choose to model themselves after such a not only much maligned but also failed system of management. I am hopeful but not too optimistic that raising awareness of these deplorable management practices will effect positive change for those still unfortunate enough to be employed at Kroger. I am fortunate in that I did not have to work but I will never forget the horrible plight of those left behind to suffer at the hands of the most incompetent, mean spirited people I have run into in many, many years. You all may want to heed some of Sir Richard Branson statements – “Train People well enough so they can leave, treat them well enough so they don’t want to”. “Take care of your employees and they will take care of your business. It’s that simple”. “Loyal employees are assets – NOT LIABILITIES. Of course, Kroger’s mentality and priority - corporate greed. Dictators, no leaders. Pretty sad the rating and review Kroger has and no one pays attention. Hope for the best, to my ex-fellow employees.

it is the usual lack of quality at kroger. broken egg stuck the the bottom of the carton. i looked at the eggs by lifting the cover but i guess i need to twist them. a typical kroger response would be 'oh you damaged them in transit.' and try to get a refund? forget about it. receipt, credit card, passport and birth certificate. it is never worth the trouble of trying to get a refund. and this nonsense to scan items in the store to get a discount. sometimes it works. when it doesn't, it backs up the checkout line so hurry up and wait a kroger. self scanners are always problematic so i never use them. i wish there was another store close to me.