Krogers MarketplaceReviews of krogers.com

I visited the Kroger gas station on Stage Road in Bartlett today to purchase gas, and I was disappointed with the customer service I received. As I walked up to pay for my gas at pump two, I greeted the cashier by saying, "Hi, how are you?" The cashier, Jessyca, did not acknowledge or greet me. Instead, she continued talking on her phone and acted as if I wasn't standing there. As a paying customer, I expect at least a basic greeting and for my transaction to have the employee's full attention. Personal phone conversations should not take priority over assisting customers. Not only is it unprofessional, but it can also lead to mistakes, such as customers being assigned to the wrong gas pump or having issues with their fuel points. I understand that everyone has busy days, but common courtesy goes a long way. If you're working in customer service, customers should feel acknowledged and respected. I hope management addresses this so future customers receive the level of service they deserve. Based on this experience, I will not be returning to this location. I hope management takes this feedback seriously and improves the level of customer service for future customers.

Krogers has repeatedly sold me used medication and product that has clear indications of rat/mouse presence. The reason im here now leaving this review is because i got a instant ice pack from the krogers pharmacy and it was already used inside the box, so no relief for my surgery. Product is often out dated and the management/corporate is rude and entitled. you can clearly tell when corporate people are coming to view a store because of the complete disregard for the customer. I've actually had some people in suits talk over me as a customer to a employee, stopping them helping me and having them do something else or converse. Kroger also lead the charge on putting little clinics inside grocery store. I dont know whos idea it was to funnel sick people into where we get food, but they shouldn't have a job. The little clinics should be off site like the liquor stores. Nothing like someone with the flu going to the clinic and then browsing produce for 2 hours waiting on their prescription. The ice pack really pissed me off.

Krogers in Oak Park Michigan is the WORSE!! No matter what time of the day it’s ALWAYS LONG Lines they NEED extreme Help only have 1 or 2 cashier and even with self help scanning it’s still always Busy. I hate going to this Krogers. Send them more help IMMEDIATELY!! 

I have been a Kroger shopper for over 30 years. But this one is horrible. Their perishable items are often expired and if not, then very close to being out of date. I've seen items that expired 3 months previous and the entire bin was full of them. Also watch prices from the meat dept. The tag on the shelf will say one price but many many times I get to the register and its always higher. Kinda makes you think it's on purpose. I've heard cashiers talk about things to the bagging person that should have not been said in public. These days I'm going to Food City and Ingles and am much happier in every way. Some of the help are friendly/helpful, but the majority are not. Avoid this particular Kroger like the plague. Middlebrook Pike, Knoxville, TN

This review is about kroger grocery store I bought a large container of kroger cold slaw it was disqusting it was slimmy they call it creamy because of all the gum thickener they put in it to thicken it up real cold slaw don't need all the extra chemicals what kroger sold me was a bucket of slimmy slop it cost me 8.99 and I was not able to go to the store for return at the time I am done with buying ready made food from kroger or any store they feed you a chemical concoction of slop this is what these stores think of it's customers all they care about is your dollars not you as long as we keep buying slop from them they will keep selling you slop.

Horrible. I have not had an experience with someone so rude in years. Latisha in the front end was the rudest least professional person I have ever encountered. I went to the self checkout to purchase some clothing and a hat, a mens hat. In the location that we grabbed it from is a sign, 30% off Mens Hats. It doesn't ring up on sale, the cashier that was working the self checkouts was so kind and great, but she called over Latisha, and Latisha says "Carhart isn't included" I said it says mens hats, and showed her the photo we took of the sign, she says Carhart is never included, I know that is my dept. I said well if that is true the sign is right there, why does the sign not state there is exclusions? She says the sign is correct. So she walks with me, it is right down the aisle, I show her that the hats are right there with the sign, I will post the photo here, she says see its these not those, I said maybe you should consider moving the section that is included away from the section that isn't. She said " The sign is exactly where is should be" I am quoting her. So we go back to the checkout and she went onto help another cashier, I already rung up the hat thought it was in the bag, I guess the cashier had given it to Latisha. So I go over to her, she is helping some cashier and the cashier sees that I need to speak with her and she also has and attitude and asks if she can help. I said I need to speak with her as I think she has the hat I purchased. Latisha said she put it back and I said I didn't want it. I said I never said I didn't want it, she then snaps back again and says "you SAID you didn't WANT it" I said "Latisha, I didn't say I didn't want it" and went off to go get it again! She says " don't yell at me" LOL. First of all I didn't raise my voice, she just didn't like that someone matched her energy. I am not a pushover and I don't like being treated like crap when I am spending money somewhere for YEARS that employees people like this. Save you money, save your hassle and head over to HEB, I am so glad they are building a new one across the street cause this was ridiculous. Have the day you deserve Latisha.

Had a TERRIBLE experience at the pharmacy. RUDE pharmacist. They were ignoring the drive thru with an OPEN sign, so I came inside after waiting for several minutes. When I came inside, there is NO ONE in line, they ARE NOT busy, and there are FOUR people standing around, so I still don't know why they were ignoring the drive thru. They looked at me at the counter and wouldn't acknowledge me until I asked them if they work there. It was bizarre. The tech then proceeds to be rude AF and refuses to acknowledge I am complaining about the drive thru and the treatment at the counter. She just pretends I am not speaking. I told her where she could go on the way out. Mind you, 3 other people are watching all of this and one of them is the PHARMACIST who does nothing to rectify the situation. I then called the pharmacy when got home to complain, and the PHARMACIST "Christine" (no last name because she refused to identify herself because I guess she is hiding something), was ALSO RUDE and would not take responsibility for the poor service, would not apologize, would not confirm she was in charge, would not identify her supervisor, would not provide a number to Kroger corporate etc. etc. She also intentionally misgendered me several times on the phone (referring to me as a mam when I repeatedly told her I am a sir), which is straight up BIGOTRY and gross coming from a PHARMACIST and THEN she HUNG UP ON ME. Is this what passes for professionalism at Kroger pharmacy? Atrocious. Go to literally any other pharmacy.

Hiring manager silkah Diminished young teens looking for a job and opportunities even though it was not a legit interview SILKAH should not act unprofessional and racist My son is only 17 and was just asking for job opportunities and was diminished in front of others by that racist unprofessional hiring manager We will complain until her racist and unprofessional self is removed from that position Corporate complaint Case number # 85980631