Andrew
Had to be sent back twice
I ordered an engagement/wedding ring for my wife. I provided pictures of an existing ring and detailed description, however, the ring was not made as I had requested. I had to send it back to be modified. It was modified with a different texture than what I requested and no one contacted me to ask if this different texture would be ok. I had to send the ring back a second time.
Response from Krikawa Jewelry DesignsOct 14, 2019
Hi Andrew, Thank you so much for your review! I'll definitely take this to our design team so we can improve our process and communication. Was it completed to your satisfaction the second time, was our team friendly and was the shipping free? Warm Regards, Lisa Krikawa