KrakReviews of krak.app

Dont even want to give one star But this is he shittest company ive ever come across Literally stole £130 quid of me no where to be seen, noone reply through email They shut my account down So I cant contact them through there This is a joke of a company Do not trust them Do not open an account with them

This is the worst app I have ever used their customer support is absolutely garbage you get to speak to little bakini bottom emoji AI automated responses they will hold your funds then restrict your entire account and them turn around and ask to fund your account and remove all possible payment methods due to account restrictions and then report you even if the full amount of funds are already in the account, they expect you to add even more funds via wire transfer then decline the transfer zero help they will finally reach out via email and respond once then never respond Is the biggest waste of time please save yourself the headache and never attempt to use this app as it is absolutely terrible all around

Die Erste Bewertung von Jan bin ich auch, heute wieder mal 400 eingezahlt mal abbgecheckt, ob es wieder gepserrt wird und zack wieder, eure aussagen mittel sperren oder einzufrieren sind Rechtswiedrig und durfen so nicht durchgeführt werden, mittel dürfen weder gesperrt noch eingefroen werden ohne einem triftigen grund, es besteht kein verdacht der Geldwäsche, das regelt ganz klar das Bankegesetz. Ihr sperrt alles, letztes mal 22.99 von meinem Onkel 😅😅 und ich soll meine Finanzen über krak laufen lassen 😅😅😅 diese seite empfehle ich niemanden, sowas schlechtes noch nie erlebt bei keiner plattform. Werde das der BaFin melden und sollte es nicht innerhalb 24 stunden wieder Frei sein auch klage einreichen gegen ihr unternehmen. Mit besten Grüßen, Jan

Krak allowed a scam transaction without my permission. My card got charged without 3DS or my approval through the app and balance went to negative !!! Support is being not helpful, not reading my messages and seems they don’t care that their app has some security issues . I received generic responses that I need to file a dispute, but the app won’t give me the option since my balance is negative and apparently they want me to cover the negative balance for the transaction that was obviously a scam. Merchant name is just some random numbers , no explanation , no nothing . Avoid Krak if you don’t want your money to disappear one day . Or you would have to talk with the unprofessional support for hours , just to find out that they don’t care and not willing to help you . Horrible service, and apparently weak security , since they allowed an extremely shady transaction that went to negative balance.

Evryone who read tis and wnat open account dont do it they block your account with no reason ! Now listen i send money from my other account to Krak with my same name from my account i send statmnet PDF from my BANK WITH MY NAME to KRAK ACCOUNT WITH SAME MY NAME 126€ they lock your account support not exist no one communicate with you… AND DONT REPLY TO MY MASSAGE CONTACT ME ON OTHER MEDIA PLATFORM WHEN SOMNE DO IT YOU JUST REPLY YOU CANT SOLVE THIS PROBLEM ON SOCIAL MEDIAS BECAUSE OF SEVURITY STUPID HORRIBLE APP CLOSING ACCOUNT

This is soooooo bad no pdf files about transfer when you send from krak money to another bank they hold your payment because Krak add to payment disception some random numbers and letters when you send money you chose instant transfer but you get “in progress” for days if you want send money i put my another 2 accounts to reciptiens i send money to my first account “instant transfer” (2days) and then to second account with another iban it comes randomly to the account with first iban this bank is so random no support you get “AI assistent wich dont help you with anythnig anyyythnig writing thing with no sense…

The worst experience with this company! My account was suspended without reason or any warning! This is the first week of using this app! My benefits and Salary is supposed to come in and now I don’t even know what’s going on! The worst part is I can’t buy diapers and formula for my children! And instead of helping me sort my account problems a Krak rep told me on instagram to go and beg for good! How humiliating! Very disgusting! Hopefully I will have a an update for you guys soon! Till then please think twice before you do business with this company

I have my card blocked together with funds for 3 days and it's a shame, I can't use my card and I can't withdraw the money. I tried to contact them but here is only a robot which it's answering the questions