Stefanie G.
Cheap Stuff
The jewelry is very low quality and they won't help you with the return.
Response from KosinerjewelryDec 8, 2025
Dear Ms. Stefanie G., Thank you very much for taking the time to share your shopping feedback. We sincerely apologize that the product you received did not meet your expectations, as well as for the after-sales difficulties you previously experienced. Listening to our customers is extremely important to us, and your review has prompted us to carefully review and improve our service processes. We would like to clearly assure you—and all customers who are reading this—that we have fully optimized our after-sales service policy. If there is any quality issue with a product, we fully support free returns and refunds, and we are committed to ensuring that situations where returns are not accepted do not occur. Our goal has always been to provide every customer with a smooth and satisfying shopping experience. We have already reached out to you via our support email at [email protected] , and we would truly appreciate the opportunity to review the details of your order so we can properly resolve any remaining concerns or provide further assistance. If you still have any unresolved questions, please feel free to contact us directly at any time. Thank you again for your valuable feedback—it helps us continue to improve. We sincerely hope to have the opportunity to serve you better in the future. Warm regards, The Kosiner Jewelry Team