Since 1946, people have trusted Koorsen to protect their businesses and homes. From our knowledgeable sales people to our highly trained technicians, we have been committed to providing complete fire protection and security solutions that don’t just protect buildings—but protect lives too.
Koorsen Fire & Security (koorsen.com) has 213 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tools & Equipment · Lebanon, Indiana
Excellent
Tools & Equipment · Indianapolis, Indiana
Poor
Tools & Equipment · Columbia, South Carolina
Excellent
Tools & Equipment · Brooklyn, New York
Excellent
213 approved reviews, newest moderated first
Sheila
Revised Invoice! I asked for a revised invoice and received it in a timely manner. LeeAnna has great customer service skills and was pleasant to speak to.
Response from Koorsen Fire & SecurityAug 16, 2019
We are happy to hear you enjoyed working with Lee Anna, thank you so much for your review!
Terry P.
Technician was great and gave us information we were not aware of for the safety of our church.
Abigail B.
Koorsen is great! Their technicians are extremely knowledgeable and the office staff was helpful when setting up my account. I plan to be a Koorsen customer for a long time!
Ursula
In addition to the staff at Koorsen's being great to work with, they were also on top of our needs in an efficient and prompt manner. You guys rock and we appreciate you!
Michelle W.
Rob and team provided unbeatable service during the entire process!
Paul A.
Great Company. Experts in their field. Really enjoy working with Eric Gray. He is very knowledgeable and a pleasure to work with.
Shannon H.
Great company to do business with and would highly recommend to anyone looking for a full service provider when it comes to Fire, Life Safety and Security. I've had the pleasure working with Eric Gray out of their Louisville branch. He's very knowledgeable, dependable and quick to respond. He's definitely an asset to the Koorsen family.
Steve J.
5-year(!) contract was not disclosed at time of sale. Sensor fault prevented arming while I was out of town for an extended period - called for service, never replied, leaving home unprotected. Koorsen basically sold my account to some other out-of-state company with no local reps. Now I'm stuck with a dead system for 3-1/2 years. They may be OK for commercial accounts, but homeowners should stay far away.