Kole Imports & CloseoutsReviews of koleimports.com

I order swirl coffee mugs for my granddaughters baby shower. The order went through successfully with no problems , until I received my order ; some cups were broken , some cups missing and to top it off I received some wrong cups . Contacted the company and cups were sent out just in time for the shower. Upon receiving the cups I still received wrong cups, and broken cups again. I managed to come up with 108 bags that I planned to have , but I was disappointed with the warehouse employees for not taking time to put the correct cups in the box for shipping. I refused to contact Kole Imports again concerning the same issue at hand. Through it all Mark Ragnath worked diligently with me to insure I hand the product I ordered , but do to foreseen circumstances he had no control over shipping. The baby shower was a success and the guest loved the swirl coffee cups. Will I order again from Kole Imports not sure right now maybe if my family have another function I might consider ordering again. I feel as though everything I went through to insure the correct product kole Imports should have reimbursed me all my money for the inconsistent with the cups. The five stars I gave was because of the beautiful and different cups and Mark Ragnath's help.

I have had two orders with Kole Imports. The items are nice and worth the money, but two times now they have left one product off the order completely, but kept the shipping money. They say they don't reimburse for shipping, but shipping is very expensive and has kept me from ordering other things because the shipping was expensive and I don't know if I will be receiving all of the products that I order.

The best products and outstanding customer service. Highly recommend working with Rudy Barba.

Great products, awesome staff easy communication,

Great selection and quick shipping, will be using Kole Imports again!

I've been working with Kole Imports and specifically Ty Yolac for the last 18 months. I have had an extremely positive experience and Ty has been amazing!

Great customer service with high quality, long lasting products. The Koles work with you as teammates on every transaction, ensuring the process is smooth and stress free.

Their are many great reasons to choose Kole Imports. With that, the best attribute for me is their customer service. I've had the pleasure to work with Peter Perez and Melissa Nunez this past year. I've never been more pleased with a vendor. Both are fast, efficient and go the extra mile to service my account. Kole Imports gets two thumbs up!!