Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Sophie
I received my orders and they are the kind of jewelry I'd expect to find in the clothing section of a supermarket for £2. One was supposed to have 3 opals but actually they were plastic and glued on. Not even good imitation - I just feel completely robbed.
Francesca
I should have read these reviews before making my purchase... after receiving the parcel (2 rings, 1 necklace and 1 pair of earrings) ,I confirm what everyone else has already written: very bad quality... I bought these items as they was a massive discount and still they are not worth a thing
Miss Megan C.
Absolutely awful products, make your skin turn green!!! When telling customer services they tell me they’ll give me a 30% discount code to buy more jewellery from them! As if I would do that when it turns your skin green
CB
First order was fine. Second order and both items were faulty. They said they'd replace them but I just wanted my money back. 5 months on and all I get is excuses on email. They are an awful company. So much for a 30 day money back guarantee.
iamdamoog
If I could have given this company 0 stars, I would have! Rubbish and cheap quality items from China. When you ask to return as the item is faulty, they request that you pay the return postage costs! Avoid!
Emi
Many of these jewellery can be found on Shein, where instead of paying £20 for a ring, you pay £1-2 and the quality is the same. And also they are not located on the UK. The parcel came from China. Don't waste your money!
Response from KoalajewelsbrandFeb 17, 2026
Thank you for taking the time to share your feedback. We truly value our customers and are sorry to hear that your experience did not fully meet expectations. We would really appreciate the opportunity to look into this matter and assist you further. Please reach out to our customer service team at [email protected] including your order details, so we can help resolve this as quickly as possible. Kind regards
Safia A.
The advertised 2 rings both stated silver in the title so I presumed they would both be silver. One had the 925 mark on it and is fine. The other one started to go bronze within a few days! I emailed them, got no response so chased it up again. They asked me to return the ring at my own cost and then they would refund me or they would give me 15% refund. I opted for the latter as it'll cost a lot to send the ring back. Their argument was that it was stated on the ad it isn't real silver... I didnt see it!
martina H.
If I could I would give less than a star..except at least I received the product. Quality is not good, earings too thick to put in ear. They went quiet after my first email to ask for return, and the emails I send to them are now redirected straight to me. What a con! Stay well away
