Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Nicola S.
IT IS A SCAM, do not purchase any jewellery from them, the jewelleryis sorces from Shien! I paid over £70 for rings and earrings, only to discover when they arrived how cheap looking were and upon further inspection and searching, I realised all of these were from Shien!! One of the rings was £1.50 on Shien but I paid £19 on Koala!! Wish I had done my research!
shelly C.
This company should be shut down. It’s a complete scam. Jewellery is cheap. I received damaged items and have been chasing for a replacement or refund. Susan in customer services just says there’s a problem with the warehouse. The constantly seem to have a closing down sale. If nobody buys from them then they might actually close down! Do not buy from this company!
S P.
I ordered on 25th May and still waiting, its now August. Contacted them and they won't refund unless parcel is returned. I've not received anything. Evri was the delivery agent which say a lot anyway. Very annoying as I'm out if pocket and no items arrived. Don't bother with this company at all. Useless people.
Marilyn
Ordered and paid for goods on 26/07/23. The web site is infected with a virus unable to contact them, who apparently can't find my order. Contacted my credit card today to report a fraud and cancel payment. Could have saved time if I had checked the reviews.
Sue T.
Sadly a cheap looking product nothing like the image. I contacted them to arrange a return and nothing.
mandywhite
Wish I could give no stars! Complete rip off I ordered a pair of earrings and a few days later received a despatch emails along with Evri tracking! Tracking doesn’t exist I’ve sent 3 emails requesting correct tracking to no avail not one reply so I’ll wait for the 14 days and request a refund through my bank
Consumer
I purchased to cat earrings that curl around your ear, one black and one silver, there is no way they sit on your ear. There is a bar that is attached through your ear lobe piecing that should hold it in place, no butterfly provided on either earring. Plus, a partly open ring on the top of the back of the earring which presumably should grip on to the cartilage part of the ear known as the Helix. The earrings are too heavy and just fall off. What a waste of money.
T. J.
Absolutely dreadful this is a scam their jewelry is cheap and horrible I even had a product in a Shein bag sent to me. I am getting in touch with my bank in order to get my money back, do not buy from these people
