KoalajewelsbrandReviews of koalajewelsbrand.com

Wish I had come here to read the reviews!! I ALSO GOT SCAMMED BY THEM!! I ordered an adjustable ring £19.99 said it was closing down and the original price was £69.99. It took weeks to arrive and when I opened the package they had send me a bracelet instead and a free pair of plastic earrings!!! The bracelet is cheap and nasty too and looks black ! Something you would get in a Christmas cracker !!! Then I come here to find out they are a bogus website in China !! Surely something needs to be done to remove this website they are scamming people!

Disgusting company AVOID AT ALL COSTS!! Unlike some others, we received the rings we ordered, but THEY WERE NOT AS ADVERTISED, but cheap knock offs, the "spinner ring" didn't spin and is so small it won't fit - definitely not the size or quality we ordered, the fish rings (we ordered 2unfortunately) were not what was advertised either - the band was meant to be non adjustable whole band, but what we got were tiny rings which were open at the back, to make them fit we had to expand them but a large part of our finger pokes out the gap. It's too uncomfortable to wear. Have sent several emails in varying degrees of politeness asking for what was advertised or refunds. All we get is the same computer generated reply...we will look into it.... But they NEVER reply further. Time has run out now for any refund. FRUSTRATED!!! I am thinking of reporting to Trading Standards

I wouldn't even give this company 1star. Shocking service and extremely poor quality. None of the advertising states that the products are coming from China and the quality is like it's out of a Christmas cracker. DO NOT USE THIS COMPANY.

No ring and no refund and no reply to all my emails to this company!!

I paid £19.99 for a pair of earrings. I ordered silver ones and they sent me fake gold ones instead, which are the quality of something you would get from a cheap tacky christmas cracker. This company is totally false advertising. Trading Standards needs to be informed.

Wish I had read the reviews. I believed I was ordering earrings from a UK based company, I dont think they are. I ordered them on 7/12/23 and still have not received them, The tracking information is useless and the are unresponsive to emails.

Beware the things they sell are nothing like what the website looks like. It’s a proper scam they are running, rings I bought as Christmas gifts are so lightweight they are basically plastic with a metallic coating. So expensive for what you get. Nothing is adjustable either, the ring just breaks when you try to open it. Customer service is a smoke screen to delay any communication you might try to make towards a replacement or refund. Totally shocking, fair enough got done one this time and will be more careful next time. Always look at independent reviews first and don’t trust anything Facebook tries to sell you Omg 😱

This company is a scam Do not order from them I have yet to receive my order , which I ordered weeks ago You cannot get in touch by phone or email My mistake I did not check the reviews and can see not the only one not happy with this company