Małgorzata S.
I warn you, don’t buy anything!
It’s not even worth £1! They don't want to give me my money back. I warn you, don't buy anything!
Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Małgorzata S.
It’s not even worth £1! They don't want to give me my money back. I warn you, don't buy anything!
SC
I bought 3 pairs of earrings 2 weeks ago spent over £70. They arrived - very poor quality, emailed to ask for refund. Susan replied and offered me a 15% refund if I wanted to keep them. I replied I wanted a full refund and wanted the address of where to send them back to. Since then my emails keep getting bounced back. Do not order from this company - you can buy exactly same stuff on Temu for a couple of pounds!!
Jacqueline
Had to return a ring I bought from koala, a lady called Susan got in touch asking that I send photos of the item I was returning, did that…. several times but still not a word or my refund. Stay clear of this company
ToffeeGirl
Ordered a lovely looking pair of earrings last year, arrived on Monday and they are horrible. I'm trying to get a refund but it seems that I am failing. DO NOT ORDER FROM THIS COMPANY - DESPITE WHAT FACEBOOK ETC SAY
Celia
The quality is so poor, cheap and rubbish quality. Not worth any money.
Janice H.
Ordered one pair of earrings and then placed a separate order for two more pairs. Well the first pair has not arrived but the second order for two pairs has. To be honest the earrings I received were as expected and acceptable but despite trying to make contact with Koala Customer Services several times regarding the missing pair, I have had no success. It seems like I too, have been scammed. I would certainly advise caution if ordering from this company.
Mrs M.
Load of Rubbish, they make the jewellery look beautiful!!!! Mine came and it looked as if it was bought from a lucky bag. Looked really cheap "and I mean cheap". Don't know where or what country it came from, but AVOID, don't waste your money
Joanne
Rubbish. Ordered three pairs of earrings from this scam website. They took weeks to arrive and with no communication from them after I ordered I began to feel suspicious. I should have read the reviews. The earrings arrived…tiny, cheap and nasty, tiny plastic backs, the stones were just dull pieces of ordinary stones. I found one set for sale on another website for £1.43 and not the £25.00. That I had paid. Haven’t bothered to send them back after reading reviews. I don’t need the hassle. Now I read the reviews. DO NOT buy from this cheap scammer.