KoalajewelsbrandReviews of koalajewelsbrand.com

Awful from start to finish. Still awaited escalated case by paypal..bought 2 pair of earrings, both with massive discounts, still expensive for what I received. Cheap looking, unsure of metal, the other was not what ordered. They demand a return to China for a lot of money and recoded mail, then considering refund. Why customers paying expensive returns if they sent a wrong item? They came separately, one is from a uk address, but still want the return to be sent to China!!!

Do not buy here ! Extremely disappointed with customer services. Item did not arrive and they are ignoring me…!

Horrible jewellery, wish I had read the reviews first. What a waste of money. Will be filing a fraud claim with my bank.

This site looks exactly like the one for Beth’s Gems several weeks ago. Same story line and products. Meant to be a smallUK based company but products were rubbish sent from China. Avoid at all cost.

Really wish I had read the reviews first !! Ordered 4 rings and 3 arrived 2 weeks later and were just cheap & crappy rings , so I got in touch but customer service is a joke!! Last one arrived 4 weeks later and is not even the same ring , just looks like it has come out of a £1 machine Please DO NOT order from this company

Absolutely awful site- really wish I’d read reviews before I ordered- lesson learnt! Ordered 2 rings, Silver one arrived after 3/4 weeks , no sign of second gold one- got in touch & said they were being dispatched separately- why?? Second ring did arrive couple weeks later- not what I ordered & cheap looking, very disappointed but can’t be bothered to go through trauma of returning to china, never ordering again & will always read reviews prior to ordering in future

Please don’t buy from this company! I sent 23 emails to cancel my order within 20 minutes of my order, no response at all, I have today received the order and it’s nothing like I ordered, cheap and nasty imitation with gems missing, I have contacted my bank and trading standards with all the relevant information

DO NOT ORDER, I ordered in march, they sent the wrong earrings and have not sent the right ones or refunded me. They have stopped replying!!