Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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RJ
Horrible. Product was not the same as what I ordered- it was a cheap awful fake knock off, which broke immediately. It took weeks to come, not that it matters given the product is unusable. The offer for my request to return was to give me 10% refund. On a product that was not what I ordered. I am posting here as when I asked to send it back they have given me a warehouse address in china. I am reporting to action fraud - this company is fake. Do not buy from them.
Carol T.
I really wish I had checked Trustpilot before buying from this company. It is a complete scam. Necklace is a completely different colour from website and took a month to arrive. Awful responses from company, goodness knows where they are based. Buyer Beware!
michaela W.
Horrendous company to deal with. Have not received my order which was placed on 1st February. Delivery date given as 22nd February! Keep getting mugged off by email. Customer service awful. Thankfully I hadn't spent loads but that's not really the point. DO NOT order from this website. Complete scam
Kym G.
Just had PayPal refuse my claim as this scam company told them the parcel was tracked. I got a parcel with nothing in it! So that’s £25 down. I wished I had read these reviews before buying
Samantha G.
The jewellry I ordered was nothing like the image/description on arrival (which took four weeks). I got in touch to request a refund and was offered 10% which I declined and requested a full return/refund as per their own policy. I am now not getting any response so will be looking to file a chargeback, this company is a scam.
Lynne S.
Absolute tat iv had better costume jewellery from shein both clasps on the back of the earings were broken , looked nothing like the picture whatsoever, lesson learnt I guess it's like the saying goes if it seems too good to be true it usually is !!!
Carole
As others have said, this is a real scam and I'm only too relieved that I didn't spend too much money. I've been in touch with them three times now, once told it was on the way, second time it was still on the way even though by then the given delivery date was nearly two weeks in the past. I contacted them again yesterday only to be told they'd tried to deliver it and suggested I contacted the Post Office. As it's a small amount there's no point in contacting my credit card company as I believe it has to be over £100 for them to take any action and mine wasn't even half that. It's a big lesson to look at reviews before using a company that I've not used before. I doubt that any Consumer people would be able to take action as it's a Chinese company. If I'd realised that I wouldn't have sent an order. Lesson learned.
Heather W.
Well after waiting for a long time the last part of the order arrived.I didn't get all the rings I ordered.They gave me four stuck together in on ugly, cheap thing that I wouldn't wear in my coffin!!!the earrings were cheap looking and disgusting.All my money 118:98 poundz for rubbish.These people should be ashamed ...I would advise to never use this site...
