KoalajewelsbrandReviews of koalajewelsbrand.com

Total scam. Do not buy from this company. I have decided to take this matter further I hope others do also

DO NOT TOUCH THIS COMPANY - THEY ARE A SCAM!! I ordered earrings months ago. Still not arrived. Company occasionally responds to my emails saying not their fault product hasn’t arrived. They refuse to refund.

Looks the same as a company called Nola jewellery who say a dear soul Nola is retiring hence clearance they also have really bad reviews all sent from china and take two weeks to come no idea how to return them as they say you can?

BUYERS BEWARE. Have not ordered from these people after seeing reviews. Note their website gives business address as 9888 Spectrum Drive, Austin Texas 78656. Can trace no 9888 on Spectrum Drive, and real zip code for nearby properties is 78717. Also phone number they give is a Spanish mobile.

I am so glad I read everyone’s comments. Thank you to everyone who has contributed. I will not be buying. I hope you all get your issues sorted but by the sounds of it you very well may not.

DO NOT BUY. I ordered a ring my mum on 4th April 2025. The ordered the vintage rose gold glass ring in a size 8. The wrong item was sent (a blue ring). I emailed and they offered me a 20% voucher or a 20% refund. I emailed back that I would prefer and think it would be right that they send my mum the correct ring. Why should we take a 20% voucher or refund to then have to reorder the item? I still have to pay for something i have already paid for, but not received. Anyways, after three emails going back and forth ‘Sofia’ would not budge and I emailed back for the third time saying I would just like the correct item to be sent, she did not reply. My mum really wanted the ring so I had to re order it for her.. we will see if this is correct.. this will be our last purchase now and I think anyone who is considering ordering just be aware that if you receive the wrong item you won’t get a full refund or even the correct item sent for free.. be cautious UPDATE!! 30th April 2025: My mum reordered the ring and they sent the SAME INCORRECT ring!!! The ring they are advertising is clearly not available but they’re just sending out the incorrect ring out instead of cancelling the order. So disappointing. My mums last order now for sure

If I could give zero stars I would. Ordered several pieces of jewelry as they claim they are closing down. Each piece looked like it was out of a cracker. Not at all like the photographs. Rings turned my fingers green. One of the earrings broke before I could wear it. And one pair was plastic not metal. Don't waste your money

I ordered a necklace at the start of April and is now nearly about a week before May and still haven't received it I spent quite a fair bit of money it's a scam please please please do not waste your money on this site