KoalajewelsbrandReviews of koalajewelsbrand.com

I am glad that the earrings were at a reduced price. Even then they were expensive for what I received. Cheap and nasty.

Extremely poor quality - does not resemble website images. I ordered a pair of earrings which looked great on the website, but in reality are extremely poor quality. I used Koala's website enquiry form to ask about their return and refund process over 2 weeks ago and have not had a response. DO NOT BUY from this company!!!

Absolute cheap looking junk. The ring is tarnishing and I have worn it twice. Do not waste ur money looks cheap compared to the picture

The product photos online do not match with the products that you receive. This is a fake UK company based in China and they do not accept returns even if they state this in their T&C. after months of multiple emails and haggling, I received a part of the money that I had paid. This is a scam website, just avoid.

Never order from this company. I received the wrong item, and when I contacted them, they stated I needed to return the item to China at my own expense, which would cost more than the item itself, even though the fault lies with them! The ring I did recieve is also very cheap looking and poor quality.

Ordered a ring but nothing has arrived. Complained and asked for a refund. No response. Very poor. DO NOT USE THIS COMPANY

I will never ever order anything from this company again. I order the vintage olive green glass earrings. They had allegedly been reduced from £100 to £20. They took forever to be delivered and when I got them, it was not what I ordered. I had been sent some cheap plastic rubbish which I wouldn't wear. Then I looked online and realised, like so many other customers, that is been duped. I replied to an email thread I'd created (I kept following up to see where the order was) and "Sofia" said I needed to prove I'd bought the earrings. Well follow the email thread Sofia...it's all there!!!!! Needless to say, haven't had any money back. Please please do not order anything from this company, it's a complete scam.

Bought 2 pairs of humm earrings as gifts , what arrived were clumpy ,bright gold material with cheap stones something you may find in a Christmas cracker, nothing like as shown I can’t get my money back as I am unable to find an order no even though I have a case no regarding my complaint wish they had shut down ages ago Mary Chacon