Koala BayReviews of koalabay.com

I have bought quite a few items from my local store in Moraira and been happy with them saw an item I liked on line paid 3.95 for delivery it was not suitable so started refund policy another €5 to get item picked up had been to store and they said they could not take it back there! Why can’t a big company have the service to pick up and return to the store ! We have 2 shops in Moraira 1 in Javea and 1 in Calpe all around this area so I have paid €9 to try item which didn’t fit and wasn’t available in the stores I won’t be shopping there again

Tengo muchas prendas de esta marca desde el año pasado que la descubrí y solo puedo recomendarla por muchos motivos: entrega muy rápida, embalaje detallista, muy buena calidad de los tejidos y costura, bonita, relación calidad precio, tanto en calzado como en prendas de vestir. Por si esto fuera poco he tenido un problema con un pedido por un error mío y han sido muy rápidos en ayudarme a solucionarlo y muy generosos. Profesionalidad y humanidad, dos valores que demuestran.

Cuando encuentras una tienda con la frescura, calidad y servicio como ha sucedido en su tienda de Maremágnum (BCN), lo mínimo es agradecer que existia, y pedir que mantengáis la línea ofrecida por vtro. "Equipo", durante nuestra visita de ayer Domingo. No sólo es recomendable...hay que verla

This company use tipsa to deliver, I received an email saying that delivery would take place on New year's Eve spent all day waiting and nothing. The order was eventually delivered late on the 2nd January after I complained. I was not offered anything for my waste of time and I will not be buying from them again.

Con merchants. After seeing a shirt In Tenerife store but not in my size so I ordered online had to spend over a certain limit to even qualify for delivery and made up order with another shirt and 2 tee shirts. Paid £178 sterling. Order never received. Was give a Parcel Force tracking number, contacted parcel force, the number meant nothing to them. Koala Bay won’t return emails. Looks like they took my money and that’s about it. Thieves, con merchants, call them what you like but I won’t use them again.

He comprado un pantalón largo con cintura elástica ajustable con una cuerda adornada con 4 bolitas de madera. Al lavarlo, las bolitas han desteñido sobre el pantalón dejándolo inservible. Casi 50€ de pantalón para poder usarlo una vez, me parece una desfachatez. Si cobráis precios tan elevados, desde luego vuestra ropa no va acorde a ellos.

I purchased a dress whilst visiting Javea for the day whilst on holiday in Gandia. I went to wear the dress the next day which was my last night in Spain before I returned to the UK. When I put my dress on there was a big tear in the fabric where it has come away from the seam. The dress was 50 Euros so not cheap. I have contacted customer services 3 times for them to help me resolve this and they have not even bothered to reply. Unless I receive a reply in the next few days, I shall be contacting trading standards to see if they can assist. Very poor service and I shall not be purchasing from them again.

Me compré una pulsera y cuando la abrí para ponérmela se rompió y volaron todas las bolitas y no era barata