Koala BayReviews of koalabay.com

Bought a woman's shirt in Lanzarote store. looked good & quality seemed fine. Cost 46 euro. Washed it after a couple of wears according to label - 30 degrees. Shrank & now unwearable. Wish I had read reviews of store before buying. Avoid at all costs. Just not good enough for the price

Whatever you do. Don't try on clothes on the shop floor, in FUERTEVENTURA. I tried on a Cambe jacket and was ordered to the changing room. My wife was wanting to buy a white Melbina jacket. My wife and I left in disgust. We were the only two customers in the shop. Shouting across the shop, at customers, is more of a don't do, than trying on a jacket.

Ich habe eine Weste und Schuhe bestellt. Beide Sachen sind zu groß und die Farben entsprechen nicht meinem Geschmack. Beide Artikel kann ich nicht zurücksenden. Somit möchte ich alle vor einer Bestellung warnen.

Purchased a pair of shorts from the Koala Bay branch at the Atlántico Centre Commercial in Caleta, Fuerteventura. When I went to wear them on my last day I found that the security tag had not been removed! I went back to the shop and to put it politely the staff were rude and obnoxious! They demanded my receipt in a manner that accused me of stealing the item, unfortunately for the. I had the receipt to hand and presented them with it. They removed the security tag and said sorry but not in an acceptable manner more rude than anything. I will never shop in another branch of Koala Bay again and have already warned people about their attitude and lack of care when selling items or having to return the due to their errors!

This review is for the shop in Cala Milior. A pair of trousers I bought there ripped after one day of wear and they refused to exchange them. They said they had probably been bought too small, even though that was far from the case. Poor service and quality for the price. Reading the reviews here, this is not an isolated case. In any case, we won't be buying anything from this brand again.

I purchased a pair of Koala Bay Light Khaki Bermuda - Steven shorts in June from their shop in Mallorca and have worn them half a dozen times and the zip broke, which I have to say was a poor quality zip anyway. I have messaged Koala Bay now twice through the contact facility on their website and never received a response. I suppose you've had my money and you can run away. Next time I am in the shop in Mallorca, I will be walking out with a new pair of the shorts and not paying, not that I trust the poor quality zip anyway.

The staff in Mogan Mall Peurto Rico Gran Canaria went over and above to help me with my purchase which was a gift for my daughter. They were kind, friendly and helpful and made me feel like a valued customer.

Great service, everyone was very nice. But the products are not as great. I bought a pair of flip flops and wore them for one hour maximum and they broke at the side. I tried to refund them but they wouldn’t except. Apparently they don’t do refunds so I got an other pair free that will probably break next time I were them. Do not recommend.