KNY JewelryReviews of knyjewelry.com

I was originally hesitant to order from KNT Jewelry, as I had only heard about them online. After months of researching and reading reviews via Trustpilot, I bit the bullet and ordered my ring. I ordered over a holiday weekend (Thanksgiving) and by the following Monday, I had an email from KNT, thanking me for my order, reconfirming all details (with pdfs of the ring), and requesting my response before they proceeded. I misread the details of the side stones in my ring, and requested they be changed - They granted my request, had additional photos of the new stones, and asked my confirmation again before putting the ring in to production - all within 2 business days of me asking to make the change. I then received completed photos and a video of my ring from all angles before they shipped. The team I worked with communicated with me during every step and were very responsive throughout the entire process. The only snag was in delivery of my ring - I got a message at 5am on the day of the delivery that it would be arriving, and as I was unable to be there to sign for it, I had to rearrange delivery with UPS - that process was less than pleasant, but that is due to UPS, and not a reflection of my experience with KNT. I am so happy I did my research and went with KNT - I have the engagement ring of my dreams for a fraction of what other places were charging. I have all relevant paperwork guaranteeing the work/craftsmanship of the metals and the quality of the stones. I hope to never need another ring, but if I do, I would absolutely order via KNT again.

Great product, great experience. Why they don't send the original IGI certificate is beyond me. If they did I would give 5 stars. They send an electronic file and you're supposed to print it off or save a digital. Not cool. Send the paperwork with jewelry.

I love my ring so much Really good service Very satisfied Amazing company :)

Great experience

It was an amazing experience purchasing a ring from this jewelry company. They made everything easy and seamless, and the entire process was perfect from start to finish. The customer service and support were outstanding throughout the purchase. Thank you so much!

Place is a scam, don’t order from here. They have another company also, same videos and everything with the same “owner”. They told me they sent me pictures/videos of the rings process, that I never received. I reached out several times with no response and they didn’t cancel my order till I put in a dispute with klarna,

The customer service team was responsive and kind, and the packaging was beautiful. The ring itself is lovely. But I felt really overwhelmed browsing—there were just too many rings and not enough help narrowing it down. A style quiz or guided recommendations would’ve helped a lot.

There was an issue with my order and it was resolved IMMEDIATELY! Customer service is rare these days but so appreciated! I will continue to buy from KNT Company because the products are super cute and backed by great people!