Knotty KnickersReviews of knottyknickers.co

I had a subscription, and while cheap, the panties they sent me were TERRIBLE quality. They all fell apart after 1 gentle wash! The ribbon frayed, bows were not sewn on properly, seams came apart. When I approached customer service, I was told that the "french milled lace" is so delicate it must be delicately hand washed. Sure. And hilariously when I put my thoughts about the quality on their Facebook ad, my comment was removed and I was blocked from commenting on their posts. Hence why their comments are full of people who LOVE their product. Bad quality, buyer beware.

I wish I could rate it a 0. Please do not order knotty knickers is A complete RIP-OFF. They have deducted money from my account twice. For 2 months worth of subscription. I’ve contacted customer service SEVERAL times. Basically being IGNORED, then they go to tell you if you cancel your subscription while there “ locating” your package. They will stop trying to locate it by then. They will have charged your card AGAIN! SCAM ALERT! Will be reporting to BBB to get them out of business

DO NOT ORDER!!! I subscribed and ordered additional add ones and I only received two pairs. the packaging was ripped open and I paid $5 for shipping on my order. I contacted customer service and was basically called a liar and that there was nothing they could do! Knotty Knickers just stole my money! This was a huge waste of money.

DO NOT SUBSCRIBE Every single order I have had has at least one bad pair... frayed edges and seams coming apart (straight out of the package), wrong size and sizes that are just so off. Sometimes my size is perfect, sometimes loose sometimes way too small. The final straw came when I got a pair that had ink looking stains and dirt or dust on the crotch! Don't waste your money on these.

I love them. I get so excited to get my panties every month. I have had my subscription for 2 years. I have the naughty and nice option and I’ve only had two pairs of the brief cut not fit my bootie but usually they’re great

I've been ordering for a year. I've been very happy until yesterday. I made an honest nice review (saying I loved the pair I had that they posted). Someone else commented and said that her pair broke after one wash, the string had ripped and the pair fell apart. Knotty Knickers proceeded to delete her comment and block her, when I called them out on it, I've now been blocked as well. Their posts are still coming up on my Facebook and I do not have the option to block their posts..... This company is extremely shorty. All their reviews on Facebook are perfect.... Because they delete bad comments. Do not order from them.

Bad quality items. They are high cut. I can almost put the straps over my shoulders while wearing them. It's a bad look. The cut of them around you is just awkward in all directions. Honestly, save your money.

Absolutely horrific customer service and shipping issues I’ve been dealing with since day one. Have received “postage due” notices EVERY SINGLE MONTH FOR SIX MONTHS as they keep sending the subscription in the WRONG packaging and not paying the correct postage amount. The second month this happened, I couldn't get off work early in the 10 business days and the package was returned to sender, as per the USPS policy. KK argued with me that the USPS would NOT return the package. Refused to refund this order, send a new order, nothing. and told me its my responsibility to go pick up my mail (which is exactly what i HAVE been doing every month because of this). I have received NO RESPONSE since an automated email on 10/15, the same email sent 4 times. I have been incredibly patient- I understand things are difficult right now, especially being a newer company. That’s why I’ve allowed so much time to pass with zero resolution. But no response in two months?! At this point I have zero choice but to file claims with my credit card company. I have also EXPLICITLY STATED I want my subscription canceled SEVEN TIMES in all of my emails. It is beyond my comprehension how ALL of my cancellation requests have been flat out ignored, when I was at least getting some sort of response once a month if I was lucky. I have all the patience and understanding in the world, especially for a new company that I want to support, and especially in today’s world. But this is just disgusting. They should truly be ashamed of themselves for treating a customer like this. And trying to cheap out on your shipping charges, only to make your customers lives hell. It’s embarrassing and incredibly disappointing.