Knotty KnickersReviews of knottyknickers.co

Ive ordered from Knotty Knickers about 4 times. And i finally had to call it quits. Theres no refunds or exchanges, so if the fit is bad (very common) you’re just out the money. They put the wrong address on my package and told me it was my fault even though they had successfully delivered to me here in the past. They added “extras” without my permission and used the “no refund” policy to make me pay for them. I tried politely explaining that i didn’t appreciate the unauthorized charge and they tried to convince me that i placed it and ‘forgot’ Completely unacceptable business practices

Bad customer service. I would say 1/3 of the panties actually fit. And a rude response when I complained that they didn’t fit. Took me months to cancel. Do not recommend. Also the materials were very uncomfortable and I literally wear none of them now.

If I could give a zero star review I would. Company is a bunch of crooks. They continually charge your credit card despite SEVERAL request to cancel, lie about actions they say they take to cancel your account, horrible customer service.

I've only given one star as zero isn't an option. I've been trying for months to cancel my subscription, emails are unanswered, you can't cancel via your account as it let's you do everything except cancel. Time to get my bank involved. Very easy to sign up, very difficult to stop paying

Don't bother ordering. They aren't true to size. All my underwear fit fine. If I buy the same size from KK they are not even close, so small they are in comfortable. Don't reach out to customer service. No return. No refunds. Your stuck with crappy made underwear that are way too small.

Very nice product BUT really bad when you cancel. Even though you can prove you cancelled they still send product and charge you.

Terrible product and even worse customer service. I have been trying to cancel my subscription for months but their cancellation process never seems to work. Funny how the ordering process works great and so does the process to update my credit card info, but not so much with the cancellation option. I have sent multiple emails asking for the subcription to be cancelled and have received no response. However, they do make sure to repeatedly spam my inbox with requests for me to update my payment information so that they can send the product I don't want. I cancelled my subscription myself by removing my payment info and they still haven't gotten the message. Shady business practices. Plus the products I did receive were itchy and wouldn't even stay up. Total fail and wish I had never tried them.

I cancelled my subscription today. The customer service is terrible. The quality also seems less than stellar. I ordered the Halloween jammies and the shorts fit but the top was easily 4 sizes smaller than the tag said. They wouldn't refund me, just offered me 20% off my next extras purchase. That's $35 literally wasted. Do not recommend.