K&NReviews of knfilters.com

TLDR: Sold me an item that didn't fit on my car, are now refusing a lawfully mandatory return because of a couple of scratches on a plastic cap means it is "heavily damaged and unusable" They sold me an item that should fit on my vehicle. After it didn't fit it took 2 emails to finally respond, they asked me 3 different times for my vehicle information in the same email thread, told me that they could obviously see in the photos I have an older Volvo V40, while I have an S40 of about 10 years newer, with a different engine than the V40. After pointing this out and telling them I have the pre-facelift model, with the only changes between pre- and post facelift being the headlights, they told me there are changes to the airbox on the facelift models (which isn't true, I know because I work as a mechanic at Volvo). They are currently rejecting my return because there are a couple of scratches on a plastic cap after trying to fit it again on their request (they wanted photo proof it didn't fit), so according to them it is now "heavily damaged and unusable". 0/10 would not even buy a single bolt or screw here again

The products are excellent, but the way of ordering them is very complicated and I think there is a general malfunction in the website. Also, during the purchase, the shipping cost is not calculated, so the order remains incomplete. The problem is that there are offers on the original website, but I cannot benefit from them due to the malfunctions on the website. I will order them through Amazon without a discount.

Really poor response.. orderd some product’s didn’t get anything for a good 10 days then emailed them on the 3rd email they said ur order was lost ?!!! We were going to send u a new shipment til now noting really poor work for a big company it I regret buying online from them really bad

I bought a product on March 9th, 2024, it was a cool air intake for my chevy Colorado. a few days went by, and they emailed me saying my card failed? i tried again and of course it worked because my card never fails. its been a week now and still didn't get my product. 2 weeks later and my cool air intake comes in with the weld being upside down so im not a ble to even install it. i called them and they said they would ship me a new one and still no product it's been a month and a half. thank K&N...

DONT EVER BUY FROM K&N WEBSITE!! If you want a product for your vehicle, buy from another site that will allow returns. K&N will ship it to you for free, but require you to pay for return shipping.

I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.

Bought a cold air induction for my 2023 camaro 2ss. The kit is nice, but there was a part missing, and the instructions and video show removing the sound tube, which the 2ss does not have. The 20 & 50 torx head they tell you is needed, is not. Waste of money there.