KlyveraReviews of klyvera.com

scam scam scam scam. Received immediate fraudulent charge pop up and called credit card company instead of selecting "Yes" in text. They had 1. charged me 26.96 instead of 16.97 and 2. while I was talking to the CC agent she reported 3 additional charges within minutes and all four came up as different names (the first one was torinshop.com). SCAM

I ordered a pair of shoes with total $34.00 but almost one month, I received nothing. Cann't contact by phone or email. Suddenly, you charge again $39.99. Total $79.99. I never meet a business like this.

If I could give a negative star I would -5. They NEVER shipped my item but they created a label. Then about a month later they charged my card AGAIN which meant I gad to gave my card canceled due to the fraudulent charge. I tried to call but nobody EVER ANSWERS so I left a message saying they charged my card twice but NEVER sent my pillow. They NEVER even replied back. DO NOT do business with this company. My rule of thumb now is BEFORE I make a purchase through a shop that I don't know if first check "how to contact" them. If there isn't a number then I move on. If there is a number I will call it to get verification PLUS READ THEIR REVIEWS!!! I just don't understand these scammers. This company is a fraud, false charges n you never receive your item. It's a headache.

Highly unprofessional! I hAd tried talking to 4 different persons about a problem with my order, they were rude ,kept getting hung up on!

Defective items that do not even work. Dollar Store items at a very inflated price. Refund process is a scam in itself. Still waiting for some sort of resolution/refund (been 2 weeks so far). In the meantime this company tried charging my credit card an additional 39.99 that i did not authorize. Upon reporting this fraudulent charge, my credit card was locked and I had to wait for a new card to be issued. Scam company, avoid at all costs! As an update.... Klyvera also goes by other names, kelvoshop, torinshop and declinedoctor. Once they have your credit card information these companies will start fraudulently charging your card. Cancel any card if you have done business with any of these companies.

I have not received my order yet, and it is overdue. I received an email this afternoon stating that my order has been delayed AGAIN. I have repeatedly requested a cancellation and a refund, and my request was refused. I can't speak to the quality and fit of the product, obviously, but this company needs to be investigated. Look at all of the complaints!!!

Just tried to order a mouse trap. Was ripped off. Maybe they’ll send me something, & won’t empty my credit card account. Who knows? Update: I received the humane mouse trap, & it’s exactly what I ordered, & it was delivered on time. I want to strongly advise your company to change the part of the transaction process, that gives the buyer the option of an extended warranty or something (I can’t remember exactly what it was, that was offered. I tried to decline, but was informed that I purchased it). Haven’t looked at bank statement, so perhaps they didn’t overcharge me after all. *** Friendly advice, assuming your company is acting in good-faith, & wants to improve: CHANGE the part of the transaction, immediately after a purchase, when the customer is offered a warranty or whatever it is… The longterm success of your business depends on it.

This AI summary says it all, "Based on customer reports, kelvoshop.com and klyvera.com are closely related as part of a network of online stores frequently described as scams. They are often associated with unauthorized, recurring credit card charges, poor product quality, and non-delivery of items." I have experienced all of these issues. I ordered an item from Klyvera. It was never sent. I called Klyvera customer service and talked to Kitty about canceling the order. Kitty said she cancelled it and I would be reimbursed in 3 business days. They never reimbursed me. Instead, they sent the item i cancelled. They also attempted to charge my credit card an additional $39.99 from kelvoshop.com. This fraudulent charge was declined. The original item was delivered one month after the inital order. I called and talked to Laura about returning the unwanted, cancelled item. She said she would send a pre-paid return shipping label "right away" by email. Instead, I received an email 48 hours later letting me know I could return it at my own cost and I would have to pay a 15% restocking fee. I emailed them to request a pre-paid shipping label and then I called my credit card company to explore options. Stay away from this company.