Klyr MenReviews of klyrmen.com

Response from Klyr MenJan 31, 2026

Hi Chad, thank you for sharing your experience and sorry to hear our product isn't working for you. We understand how disappointing it is when a product doesn’t work as hoped, especially for sensitive skin concerns like rosacea. If you're talking about our Concealer+, have you tried blending it with some daycream or some other moisturizer? Sometimes that can help. About your refund; we did respond to your request. We send you an email with the steps you need to take to get your order refunded. Once you completed the steps, we will take care of your refund as soon as possible. Hopefully that makes your experience with us a bit better! Best, Sam | Team Klyr

Response from Klyr MenJan 27, 2026

Hi Glenn, Thank you for your honest feedback. We’re sorry to hear that the product wasn’t a good fit for you and that you didn’t hear back after reaching out. We always strive to respond within 24 hours, so we're sorry you had to wait for a reaction from us. To resolve this with you, we just refunded your order. Hopefully that betters your experience with us a bit. If you have any other questions or remarks, feel free to contact us! We're happy to help. Best, Sam | Team Klyr

Response from Klyr MenJan 27, 2026

Hallo, Erg vervelend om te horen dat ons product niet het gewenste resultaat opleverde en dat je er zelfs uitslag van kreeg. Hoewel het bijna nooit voorkomt, kan dit bij sommige mensen als reactie optreden. Over de verzending: het klopt inderdaad dat onze producten vanuit Azie gedistribueerd worden, maar de ontwikkeling van onze producten vind gewoon in Nederland plaats. Ik snap dat dat verwarrend kan zijn, maar het is dus inderdaad een Europees product. Door een storing in ons systeem zijn berichten en retour aanvragen niet direct doorgekomen, waardoor ze minder snel worden opgepakt dan normaal. Onze excuses hiervoor. We zijn druk bezig alles te verwerken en onze achterstand recht te trekken. Als je op tijd een retour hebt aangevraagd, word het hoe dan ook geregeld. Je hoort snel van ons! Groeten, Sam | Team Klyr

Response from Klyr MenJan 27, 2026

Hi Brad, Sorry to hear you still haven't received your package. We always aim to provide our customers with fast and reliable delivery. We're working it out with the delivery service as we speak. It seems your package has been sent back to the distribution center after the failed delivery attempt. We are working to get it to you asap. In the meantime, we have refunded your order. Hopefully this helps. If you have any other questions or comments, please feel free to contact us. Best, Sam | Team Klyr

Response from Klyr MenJan 26, 2026

We are really sorry for this experience and for the delay in getting back to you. This is on us, and we understand why you felt frustrated. We appreciate you flagging this issue. This is not the level of service we want anyone to have, and we would like the chance to sort this properly for you. Please send your order number to [email protected] , and we will take care of this for you as soon as possible.

Response from Klyr MenJan 27, 2026

Hi Connor, Sorry to hear about your experience. We always strive to be on time in our delivery and clear and direct in our service. Due to a malfunction in our system, some of the earlier mails you send may have disappeared. Please send us an email at [email protected], so we can take up your case immediately. Please contact us, we want to handle your case as soon as possible. Best, Sam | Team Klyr

Response from Klyr MenJan 27, 2026

Hi Lukas, We're very sorry for the delayed response, that is not the service we strive for. I just messaged you, hopefully we are able to change your experience with us for the better. We are very glad to hear you like our product and we would like you to remain a happy customer. Best, Team Klyr