kittysuppsReviews of kittysupps.com

Response from kittysuppsMay 2, 2026

Hi Sally, Being told an order was canceled or postponed and then still receiving it shouldn’t happen. We’re really sorry for this. This wasn’t handled to the standard you should expect from us, and we take responsibility for that. You should have full control over your orders and timing, and once you requested a change, it should have been reflected properly. If you’re open to it, we’d like to personally review your account and make sure everything is set correctly moving forward, including preventing any further unwanted shipments. Please email [email protected] and reference this review, and we’ll take this on as a priority. Mariel from KittySupps

Response from kittysuppsMar 21, 2026

Hi Linda, Four out of five cats is honestly a win we will absolutely take! Anyone who has ever tried to please multiple cats at once knows just how impressively opinionated they can be, so four happy customers out of five is a remarkable result in our book. The difference in the litter box is such a practical and telling sign that something is genuinely working on the inside, and we love that you noticed it. That kind of change does not happen by accident. We are glad the order reached you quickly too. Thank you so much for sharing this, Linda, and for giving all five of them a chance with it. We hope that one holdout comes around eventually! 🐾 - Mariel from KittySupps

Response from kittysuppsMay 2, 2026

Hi Michael, Thank you for sharing this—we really appreciate it. We’re glad to hear communication improved and that Anna was able to help you with your subscription. We’ll make sure this is shared with her. We also understand how getting ahead on supply can happen, and you should always have full control over that. Thank you again for your patience and support—it means a lot to us. Mariel from KittySupps

Response from kittysuppsMay 3, 2026

Hi Mindy, Thank you so much for sharing this—we truly appreciate it. We’re really glad to hear you and your 6 kitties are satisfied and doing well. That means a lot to us. We also understand how receiving more than expected can be frustrating, so we’re glad our team was able to step in quickly and get those extra orders canceled for you. You should always have full control over that. Thank you again for your trust and support—we’re grateful to have you and your cats with us. Mariel from KittySupps

Response from kittysuppsMay 3, 2026

Hi Ellisha, Thank you for taking the time to share this—we really appreciate the balanced feedback. We understand your point around the subscription. It should always be clear and easy to manage, so we’re glad to hear you were able to cancel it without any trouble. We’re also happy to know delivery was within a reasonable timeframe. As you continue using it, we hope you start to see positive results, and we’d appreciate any updates you’re open to sharing. Thank you again for giving us a try and for your thoughtful review—it means a lot to us. Mariel from KittySupps

Response from kittysuppsMay 3, 2026

Hi Jasmeen, Thank you so much for sharing this—we truly appreciate it. We’re really glad to hear your cat’s eyes have improved and that you’ve seen such a positive change within a couple of weeks. That kind of progress means a lot to us. We also understand your point about the container size and pricing—we appreciate the honest feedback and will continue working to improve the overall value. Thank you again for your trust and support—it means a lot to us. Mariel from KittySupps