JEANNIE B.
Horrible Company
Ordered 8 bottles of salsa . No tracking number. Called to confirm. No one answers the phone. No one calls back. 25 days and 4 emails later still nothing.
Kitch'n offers a wide variety of specialty gourmet kitchenware from renowned brands such as Farberware, Swiss Diamond, BergHoff and Nordic Ware. We carry a lot of flatware and dinnerware in the tabletop category as well as a very large selection of sma...
Kitchn (kitchn.shop) has 130 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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130 approved reviews, newest moderated first
JEANNIE B.
Ordered 8 bottles of salsa . No tracking number. Called to confirm. No one answers the phone. No one calls back. 25 days and 4 emails later still nothing.
JG
I can't give them zero stars. DO NOT BUY. Zero customer service and discovered my order was refunded but I received no communication. Multiple emails unanswered. DO NOT BUY.
Hobo J.
I ordered 18 bottles of Joes Tea. I received nine bottles with three broken. The delivery person knew the bottles were broken. The bottles were delivered in a plastic bag with the box falling apart due to the liquid leaking. I have never received the second half of the order. I never received a response to multiple emails and voicemails. I received a review invitation and the website changed my one star review to a five star review. This company is a total fraud. nI wish I had read these reviews prior to placing my order.
reviewer2020
Kitch’n sent me the wrong item and never responded to any of my requests to send the items I actually ordered. I will be filing a chargeback with my cc company today. Do not deal with these frauds.
Vomit P.
Absolutely disgusting. Canceled order on 8 11 25 after reading reviews and again weeks later when card was charged. Order arrived 8 30 25. Pies were COVERED IN MOLD. Do not use this company!!!!!!
SHEILA
Just don’t purchase here. As others have said, they’re taking money and sending nothing. Kitch’n had the nerve this weekend to send an email saying they missed my business. Ya haven’t delivered the first order and don’t seem to for anyone. I’d called and written several times to only be ignored. Fortunately, my credit card company refunded me in just a few days.
Sandy S.
My order was delivered damaged. The bottles were all empty or partially empty, as soda had leaked out everywhere. I contacted the company, provided a picture of damage and requested a refund. That was 2 weeks ago and I have had no response. I will have my bank reverse the charges, but buyer beware!!
Janna Williams K.
Not even worth one star. Placed an order May 24, still haven't received it. After Multiple messages, emails, phone calls with no response, I contacted BBB and they haven't responded to them either. I hope they take the crooks down. Stealing from people is just ridiculous and that is exactly what this business does. Charges you and you never get your order, I hope someone shuts this place down and give them jail time