Bibi
Work was done .
Work was done .. not satisfied with the results at the end .. called to find a solution how to fixed my situation.. was told I have to paid extra to get the job rectified.. mind me it’s a 5000$ project .. very dissatisfied.. never again
Response from Kitchen Magic USANov 22, 2021
Hi Bibi, We are sorry to hear about your not so magical experience with us and that you are unsatisfied with your countertop selection. We did reach out to you and have notes in our system regarding your kitchen. The countertop that you selected was the color Silver Birch which we installed. You wanted to replace your countertop with a black color after installation. We unfortunately cannot do this for free once the countertop is installed. We would be happy to revisit this with you and turn your experience into a magical one. Please call us at 800-237-0799. Sincerely Cindy Purcell V.P. Customer Experience



