KINTO USReviews of kinto.services

Kun gode erfaringer her i København. Det er mystisk med de mange dårlige anmeldelser? Her i København har jeg kun de bedste erfaringer - biler er fine (Toyota hybrid), rene, tankede, sprinklervæske, alt virker, biler faktisk som nye, afhentning som lovet, app virker perfekt??

Very bad customer service. I was driving their car and got a flat tire 2 days later. They tried to blame it on me for it and charge me $1000 dollars. Bullshit I’m not paying for something I had no control over. Worst service ever. Do not rent from them.

Incompetence beyond all belief. I have 6 cars we run through my business on leases with KINTO. They have sent all fines, parking notices, bus lane penalties in relation to our registered address over the last 7 months instead of our contact address and now no accept no liability at all for the increased fines as a result. I have asked for digital confirmation via email and sought to reconcile difference through appropriate channels but utter my dismay is falling on deaf ears of call centre staff who simply do not care. I will be looking for alternative supplier at our next renewal point as it is clear our business if of no value to them at all despite a 6 year relationship.

Very bad company. My car is written off . My insurance company has settled all accounts and payments almost a month back but Kinto has not yet paused my contract. It’s been almost a month and apparently all total loss claims are dependent on one lady in this company who is forever on leave and even when in office, my work is still pending even after multiple reminders and emails . I would give zero ratings if I could. Avoid at all costs.

VeryBad Lied

Dreadful communication and customer service Would not recommend this business to anyone

If you’re a rideshare driver, I highly advise against renting from Kinto. My experience was terrible, and their policies are deceitful and designed to take advantage of customers, especially rideshare drivers. I rented a car from Kinto for Uber, paying $442 for a week-long rental. Within just 48 hours, my tire blew out. Kinto claims to offer 24-hour roadside assistance, but when I contacted them for help, they refused to send assistance until I provided photos of the damaged tire. This happened in the middle of the night, on a dark and busy highway. Even after I sent multiple pictures, they kept giving me the runaround, delaying assistance until Texas Patrol thankfully stepped in to help. Their policy is full of loopholes. Kinto puts the burden of maintenance on drivers. When I returned the vehicle, they informed me they would place a $1,000 hold on my account to “investigate,” with the expectation that I would pay for the tire replacement. I drove the car for fewer than 12 hours for rideshare before the tire failed. Upon inspecting the car, it was clear that the tires and overall maintenance of the vehicle were poor. What’s worse is that Kinto never provided a clear breakdown of their policies before the rental. I didn’t receive an email or document detailing the terms. Their lack of transparency is alarming. After reading other reviews, I’ve learned that many customers have faced similar issues with poor vehicle maintenance and being charged for repairs that should have been Kinto’s responsibility. If you’ve experienced something similar, please contact me. I’m considering filing a class action lawsuit because it’s clear this company is scamming customers by renting out poorly maintained vehicles and pushing the maintenance costs onto drivers. Avoid Kinto at all costs if you’re a rideshare driver. Their practices are unfair, deceptive, and downright unsafe.

My son has to you use the scheme at his work and I can’t believe the total incompetence of kinto. He’s just trying to get his 2nd car now, again he filled everything in, went through autobid confirming yes. Then 4 weeks later sorry we can’t get the car. The last time he tried they never managed to get a car he ordered and after 18monthd he ended up taking over another car from someone who left the company. So Kinto have failed at both attempts.