Well, where do I start, we had the lease vehicle for three months, we then found out the brand new car that we had been driving for three months was unregistered, untaxed. Etc, now we have had the car six months, they haven’t took a penny( money). I’ve tried to inform a person this week about the payments, they come back with what’s your reg number, and what’s the problem. Just look me up on your computer, I’m on there, the money is here if you want it, I’m not calling or emailing no more . It’s your problem 🙄
ST
Steve
Kinto Business Finance UK
Kinto Business Finance UK - Toyota
I note a number of complaints online about this company continuing to bill after the contract has expired and vehicles have been returned, my experience has been to suffer this for over 1 year now , these idi🤡ts will wreck your credit rating if you do not act as follows ! I raised a SUBJECT ACCESS REQUEST and behold all their incompetence was there in full view i have now taken my complaint to the FCA and still they attempt to claim thousands of pounds i have resorted to replying to their communications now with the emoji 🤡.....Nuff said ...KINT🤡
HA
Has
The worst company to have come to…
The worst company to have come to Australia. This company you know is run by a seriously shady greedy person/persons. Toyota made a big mistake affiliating themselves with a company like. Dear readers make sure to never ever go with this company if its the last one left.
AD
Adam
Outstanding Support by Jasmin at Kinto Share
This review is for the Danish part of Kinto Share:
I had the pleasure of experiencing Kinto Share's customer service on August 5th, 2024, and even now, two weeks later, I can't stop thinking about how positive the entire interaction was. From the moment I got on the phone, I could tell this was going to be different from the usual support calls.
The representative I spoke with, Jasmin from Customer Service, had such a calm, steady tone, and it was clear that she was genuinely listening to me. So often, customer support can feel rushed, like they’re just trying to tick a box or hit a KPI, but not this time. Jasmin took the time to understand my issue, and I never once felt like I was being hurried along.
What impressed me the most was how she handled my problem on the spot. There were no excuses, no "I'll get back to you," or "This isn't my area." She was focused on finding a solution then and there, which she did seamlessly.
But what truly blew me away was the follow-up. Jasmin sent a detailed message to ensure we were both on the same page and to confirm that the issue was fully resolved. This kind of thoroughness meant we didn’t have to keep the ticket open, which saved both of us time and hassle.
I can wholeheartedly recommend Kinto Share based on this experience. It’s rare to find such a high level of care and efficiency in customer service these days, and it made a lasting impression on me. If you're considering using Kinto Share, I strongly encourage you to do so. Their service is top-notch!
SH
Shay
10/10
If I could give more I would!
From day 1 have been nothing but amazing service from the team at the call centre!
Have provided great cars & fixed any mishaps
I even got a complimentary charger from Shane at Toyota , I don’t know why there are so many low reviews I’ve used these guys for 6months plus in QLD & NSW no drama!
Quick efficient & helpful
I think they love me too hehe I’m a regular
Keep up the great work & thank you for all the wonderful discounts I’ve received
RG
Rahul G.
sham company
sham company, I wonder whether they are some sort of a scam as they don't answer emails. when you call them , if you are lucky to get through, the staff on the other side sound exasperated
Leased a car (NHS) and kinto delivered a car that could not be driven at night, which is brilliant if you are an NHS worker who does shifts! ...multiple complaints later and after 9 months something got done....I have complained about poor service and since then they have been sleeping!
JB
Jeffrey B.
Is this for reel!
Great customer service. They lie and cheet you out of Xtra charges. Dropped of my car whith full tank of gass and got charged 150 for low fuel. Asked were they got there info from and they said the photo I took. Well I never took a photo. The photo they had was cropped and couldn't see fuel level and the computer never read my fuel level because it never worked. Sorry for me being stupid you should keep better records they basically told me. 0 stars
SC
Simon C.
Every time you speak to someone at…
Every time you speak to someone at kinto they sound like they don't want to be there. From my experience the only people they care less about then their customers are their staff. They'll lie and if you believe what they say they don't employ any managers because there's never one available to deal with issues. I don't have any choice about using kinto because it's a work car but don't use them if you can avoid it