KINTO USReviews of kinto.services

Great service

This company are trying to charge me £141.00 for a small scuff on a black plastic bumper and on 3 plastic wheel trims. I had the vehicle for 3 years and done 24000 miles and the vehicle was mint going back. The clowns that came around from vehicle solutions to inspect the vehicle tried to tell me it had been in an accident and that it had been repaired. It looks like they don't get paid unless they can find something to charge you for. I wouldn't touch them with a barge pole again.

Worst experience ever!!! Issue after issue and the customer service not much help at all!! When I decided to try them out for another week but my current vehicle needed service. The vehicle I received had bad breaks so I had to return because they were trying to tell me they couldn’t do anything about it but I could return and get refund. They refunded me then waited a week later to charge me $386 for going over in miles for the the previous rental which made no sense to me!!! AVOID THEM AT ALL COST!!!!!

Si vous cherchez des voleurs, signez chez eux. La restitution du véhicule tablé sur une note conséquente pour un véhicule en très bon état. Ils ont tous les droits, établissent une facture au montant qu’ils veulent et le client ne peux se retourner sans débourser un nouveau billet auprès d’un expert. Quand on sait que les réparations facturées ne sont pas faites et que le véhicule part comme vous l’avez rendu, ça met les boules. D’autres organismes sont bien moins violents comme chez Hyundai notamment.

The rental experience was fine and it is great this particular location allowed 24/7 access too. I arrived 15 minutes early so I had to hang around for 10 minutes before the vehicle trip would work. Before returning the vehicle I went to top up but the fuel card would not work, put in the pin as per the app and km as per the vehicle and it just kept declining. Tried putting higher km's and it still won't work. Ended up calling customer support and they asked me to pay out of pocket first but will then refund me. After the trip I provided all information as requested, with occasional follow up with no respond, finally after two weeks I had to threaten them to take this matter to VCAT before I got a refund.

Seems fraudulent apps just take 35 for back ground and selfie apologize and customer service not professional at all no technical support no supervisor nothing , I do not know why Uber corporate with for rental car !

Sono proprietario di una Toyota acquistata con formula Kinto-one in ITALIA. Trovo ASSOLUTAMENTE NEGATIVO il sistema della assicurazione Kasko. E' macchinoso e non è possibile avere un contatto diretto con un responsabile. FATE MOLTA ATTENZIONE ALLE MACCHINOSE E DIFFICILI MODALITA' DI ASSICURAZIONE KASKO IN CASO DI INCIDENTE!!!: Non solo occorre rivolgersi alle carrozzerie convenzionate (che nella mia città sono LONTANE e POCHE), ma prima di poter riparare l'auto OCCORRE OTTENERE AUTORIZZAZIONE DA PARTE DI KINTO. Cosa molto complicata pechè avviene per via informatica senza avere un contatto diretto con un responsabile della assicurazione. Oltretutto mi è capitato che mi fosse negata l'autorizzazione mettendo in dubbio le mie dichiarazioni. Veramente sgradevole. Ma, cosa molto grave è che, ottenuta la autorizzazione, occorre PRENOTARE la riparazione presso la carrozzeria convenzionata. Essendoci poche carrozzerie convenzionate si deve aspettare molo tempo prima di procedere alla riparazione del danno. Fortunatamente il danno mi permetteva di circolare, ma se fosse stato importante non avrei avuto la possibilità di circolare per pareccho tempo.. ATTENZIONE ANCHE AD INFORMARVI SULL'ENTITA' delle FRANCHIGIE (talvolta alte) e SULLA PRESENZA DI ASSICURAZINE per COLLISIONE in caso di KASKO!! Mi meraviglio che unn casa come Toyota si affidi a una organizzazione di assicurazione KASKO così macchinosa e insufficiente. MAI PIU'.

I have just gone through the process of applying for a membership for car hire. Soon after I received notification that my application was denied. No reason for this was given. They asked for personnel details, driving details, a copy of driver's license, and images of me and my Visa card. Surely, they could have interrupted the application when they saw I did not fit their criteria at any point. Also, no mention that my details have been removed from their data base.