customer
I loved them so much but lately it has…
I loved them so much but lately it has become unreliable. Just small details and your whole order is off. I have ordered week after week and something is always either missing not in stock not going to be made anymore. All this being mentioned to me months after having ordered the items. The pricing is the best for brooches and huge collection but lately just what use to put a smile on my face has just become a huge bummer. I hope to bring the ratings back up in the future but for now I am taking a break from Quirks.
Response from Quirks Handcrafted Goods & Unique GiftsDec 3, 2021
Thank you for taking the time to tell us about your recent experiences. We acknowledge that we've had some inventory issues over the last few months as a result of some software updates that have not correctly implemented. We are in the process of working through those issues as quickly as we can. Additionally, there have been a few instances where international artists have cut products without informing us of the changes. We do our best to let guests know as soon as we do when an item is not going to arrive as expected. We always want to deliver the best experience to our guests that we possibly can, and we're sorry that hasn't been what you've received recently. We never want to be associated with being a bummer, but get that it does happen. Thanks for always being such a loyal customer. We wish you the very best and will be here waiting when you want to give us another chance.